Register your product at TRITTONUSA.COM to receive warranty coverage, news, events and updates.
If you have any issues using this product, please try the following before returning this product to the store:
If people cannot hear you talk, make sure that the mute switch is not enabled.
•To confirm Xbox LIVE settings, press the Xbox Guide Button when a game is loaded, and go to Personal Settings > Voice. Ensure that
“Headset only” is selected.
•For immediate support, visit http://www.trittonusa.com to find the latest documentation, Knowledge Base articles, and software for
your device. You can also chat live with a support technician or submit a trouble ticket.
2-year limited warranty
Mad Catz warrants this product to be free from defects in materials and workmanship for the warranty period. This non-transferable, two- (2) year limited
warranty is only to you, the first end-user purchaser. If a defect covered by this warranty occurs AND you have registered your product with Mad Catz
AND you provide proof of purchase, Mad Catz, at its option, will repair or replace the product at no charge.
The Mad Catz two- (2) year limited warranty is available to North American and European customers. Your sole and exclusive remedy is repair or
replacement of your Mad Catz product. In no event shall Mad Catz liability exceed the original purchase price of the product. This warranty does not
apply to: (a) normal wear and tear or abusive use; (b) industrial, professional or commercial use; (c) if the product has been tampered with or modified.
To receive warranty service you must:
- North America: call Mad Catz Technical Support at 1.800.659.2287 or 1.619.683.2815
- Europe: call Mad Catz Technical Support at +44 (0) 8450-508418
- Obtain a Return Authorization Number from Mad Catz Technical Support
- Ship the product to Mad Catz at your expense for service
- Enclose a copy of the original sales receipt showing a purchase date
- Enclose a full return address with daytime and evening phone numbers
Online Support and User Guides: www.trittonusa.com
North American E-mail: techsupport@madcatz.com
North American telephone: Available 8am - 12pm, 1 - 4pm Pacific Standard Time, Monday
through Friday (excluding holidays) at 1.800.659.2287 (US only) or 1.619.683.2815 (outside US).
European E-mail: techsupporteurope@madcatz.com
European telephone: Available 9 A.M. to 5 P.M. Greenwich Mean Time, Monday through Friday (excluding bank holidays) at +44 (0) 8450-508418
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