541140

Trendnet TV-IP572PI Manual

35
Zoom out
Zoom in
Previous page
1/39
Next page
© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TV-IP572P / TV-IP572PI
33
Troubleshooting
1. The Power LED and Ethernet Activity LED do not light up.
The power supply or camera might be faulty. Check that the connection to both
the power source and the terminal on the back of the camera are secure and
that you are using the provided power supply. If the camera is otherwise
functioning correctly, the LEDs might have been disabled in the configuration.
See the section of this guide on Configuration of System settings.
2. The camera can’t be accessed or access is slow
There might be a problem with the network cable. To confirm that the cables
are working, ping the address of a known device on the network. If the cabling
is OK and your network is reachable, you should receive a reply similar to the
following (…bytes = 32 time = 2 ms).
Another possible problem may be that the network device such as a hub or
switch utilized by the Network Camera is not functioning properly. Please
confirm the power for the devices are well connected and functioning properly.
3. The camera can be accessed locally but not remotely
This might be caused by a firewall. Check the Internet firewall with your system
administrator. The firewall may need to have some settings changed in order
for the Network Camera to be accessible outside your local LAN. For more
information, please refer to the section about installing your camera behind a
router.
Make sure that the Network Camera isn’t conflicting with any Web server you
may have running on your network.
The default router setting might be a possible reason. Check that the
configuration of the router settings allow the Network Camera to be accessed
outside your local LAN.
4. White vertical lines appear on the image from the camera
It could be that the CMOS sensor (a square panel situated behind the lens
that measures the light signals and changes it into a digital format so your
computer can present it into an image that you are familiar with) has become
overloaded when it has been exposed to bright lights such as direct exposure
to sunlight or halogen lights. Reposition the Network Camera into a more
shaded area immediately as prolonged exposure to bright lights will damage
the CMOS sensor.
5. The camera images are ‘noisy’
Often if the camera is in a low-light environment, the images can contain a lot
of noise. Try enabling Night mode and see if that improves the image quality.
Otherwise, try to use the camera in a location where there is a bit more light.
6. The camera images are of poor quality.
Make sure that your computer’s display properties are set to at least 16-bit
color. Using 16 or 256 colors on your computer will produce dithering artifacts
in the image, making the image look as if it is of poor quality.
Try also adjusting the brightness, contrast, saturation, light frequency and anti-
flicker controls on the Video Settings under the Configuration menu. You may
also consider adjusting the resolution of the camera and the compression rate
to improve the image.
7. Video can’t be viewed through the web browser interface.
ActiveX might be disabled. If you are viewing the images from Internet Explorer
make sure ActiveX has been enabled in the Internet Options menu. You may also
need to change the security settings on your browser to allow the ActiveX plug-
in to be installed.
… 35 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Trendnet TV-IP572PI at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Trendnet TV-IP572PI in the language / languages: English as an attachment in your email.

The manual is 4,1 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info