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Limited Warranty
TRENDnet warrants its products against defects in material
and workmanship, under normal use and service, for the
following lengths of time from the date of purchase.
TV-IP312/TV-IP312W – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1
year warranty.
If a product does not operate as warranted during the
applicable warranty period, TRENDnet shall reserve the
right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to
the customer. The repair/replacement unit’s warranty
continues from the original date of purchase. All products
that are replaced become the property of TRENDnet.
Replacement products may be new or reconditioned.
TRENDnet does not issue refunds or credit. Please contact
the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software,
firmware, information, or memory data of customer
contained in, stored on, or integrated with any products
returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do
not remove or attempt to service the product by any
