541078
8
Zoom out
Zoom in
Previous page
1/12
Next page
1.
1.
I have verified that my Powerline device is connected to my workstation, but I cannot
detect other Powerline devices. What should I do?
1.Verify that you are using Cat. 5, Cat. 5e or Cat. 6 Ethernet network cables for each
TPL-401E adapter.
2.Verify that the power outlet of the TPL-401E adapter is plugged into is on the same
electrical system and/or circuit breaker box.
3.If you are still not able to establish connectivity after performing the above steps, please
reset both of the TPL-401E adapters to factory default. The default network name/key is
“HomePlugAV”. The Reset button is located on the bottom of the TPL-401E.
1. With a pin or paperclip, press and hold the reset button for 1 second and release it.
The LEDs will turn off and turn back on.
2. To verify connectivity, the PL LED will become solid when the powerline adapters
establish connectivity. The TPL-401E powerline adapters must have the same
network name/key in order to connect to each other.
Note: If you have problems resetting the device, unplug the powerline adapter(s) from
the power outlet, wait 15 seconds and plug the adapter(s) back into the outlet, then
repeat the reset procedure.
2. I can detect my Powerline devices on my Powerline network, but I cannot connect to the
Internet. What should I do?
Assuming that the Powerline network is connected to a router:
Make sure you are not connecting the device into a surge protector or power strip.
2. Make sure that your Router is connected to the Internet and one of the Router's LAN ports
is connected to the TPL-401E's network port). Check both TPL-401E and the router's
network port LED for positive connection status.
3. Make sure your computer's TCP/IP settings are set to Obtain an IP address
automatically (see the steps below).
Troubleshooting
6
Windows 7
1. Go into the Control Panel, click Network and
Internet, click Network and Sharing Center, click
Change Adapter Settings and then right-click the
Local Area Connection icon and then click
Properties.
2. Click Internet Protocol Version 4(TCP/IPv4)
and then click Properties. Then click on
Obtain an IP address automatically.
8


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Trendnet TPL-401E2K at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Trendnet TPL-401E2K in the language / languages: English as an attachment in your email.

The manual is 5,81 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info