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Ans.Reset the TDM-C500 ADSL2/2+ Modem Router to factory default by pressing the “Reset”
button for more than 5 seconds.
6. I need to upgrade the Firmware.
Ans. In order to upgrade the Firmware with the latest features, check your local dealer or ISP for
technical support. Before proceed the upgrading process, check the following details:
1. Download the latest Firmware and save at your pointed location.
2. Read the firmware release note carefully before proceed the upgrading process.
3. Refer to Admin – Upgrade Firmware section for the upgrading process.
7. Testing LAN path to your TDM-C500 ADSL2/2+ Modem Router.
Ans. To verify whether the LAN path from your PC to your TDM-C500 ADSL2/2+ Modem Router is
properly connected, you can “Ping” the TDM-C500 ADSL2/2+ Modem Router with the following
procedures:
1. From the Windows toolbar, click “Start” and select “Run”.
2. In the open field, type “Ping 192.168.1.1” and click “OK”
3. If the path is working, you should see the message in the following format:
Reply from 192.168.1.1 bytes = 32 time < 10ms TTL = 60
4. If the path is not working, you should see the following message:
Request timed out
If the path is not functioning correctly:
1. Make sure the LAN port LED indicator is on.
2. Check whether you are using the correct LAN cable.
3. Check your Ethernet Adaptor installation and configurations.
4. Verify that the IP address for your TDM-C500 ADSL2/2+ Modem Router and your workstation are
correct and that the addresses are on the same subnet.
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