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Trend Micro™ ServerProtect™ Getting Started Guide
6-2
Refer to the following online resources for technical support:
Email: sales@trendmicro.com
support@support.trendmicro.com
Web Support: kb.trendmicro.com/solutions/
Knowledge Base: kb.trendmicro.com/solutions/solutionSearch.asp
Virus Information Center: www.trendmicro.com/vinfo
Trend Micro Security Information
Comprehensive security information is available on the Internet at the Security
Information section of the Trend Micro Web site:
www.trendmicro.com/vinfo/
Use Security Information to learn about:
Computer virus hoaxes
A weekly virus alert, listing the viruses that will trigger during the current week
How to determine if a virus detection is a false alarm
Trend Micro Virus Encyclopedia, which includes a comprehensive list of names
and symptoms for known viruses and malicious mobile code
A basic guide to computer viruses
Trend Micro virus reading room, with dozens of articles about the latest issues in
computer viruses, including the threat posed by Java applets and ActiveX controls
Product details and white papers
You can also access Trend Micro Virus Encyclopedia from the Management Console.
Click View > View Virus Encyclopedia on the main menu.
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