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I only see the message "No Service available". What is the reason?
i
The chosen channel is locked.
With the SatReceiver you will not able to receive locked channels (e. g. Pay-TV).
I have changed the settings of the SatReceiver but would like to get back to the
default settings.
Please carry out the action "
returN to DeFAuLt SettiNgS", which is described under "General
Operation". Hereby the SatReceiver is put back to its delivery status. All stored channel lists are
deleted when performing that action.
I have misaligned the menu language on the SatReceiver. How can I change it again?
Open the main menu by pressing the F button. Press afterwards the M button for four
times and once the L button. Then press the M button as long as the menu is displayed
again in your language.
Why does the SatReceiver switch off after a certain time period?
i
A too short time is adjusted under "Standby".
The legislator prescribes, that a SatReceiver has to be preset in a way that it switches
automatically into the standby mode after three hours, if there is no use of it. With the setting
"
StANDBy" this interval can be changed. Maybe a shorter interval was adjusted here. If you wish,
you can even deactivate the automatic cut-off by choosing "oFF" inside the "StANDBy" settings.
What is a firmware? And what is a firmware update?
The firmware is the program, which is responsible for the control of the SatReceiver. A
firmware update is designed to transfer upgrades onto your SatReceiver. In case of problems
with your SatReceiver please make sure that you have installed the latest firmware version.
When should I perform a firmware update?
A firmware update is advisable when the functions of the SatReceiver are disturbed. A
firmware update can as well provide new functions or improve the already existing functions.
Therefore it is useful, always to use the latest firmware. You can find the version number of the
installed firmware ("
Sw verSioN") inside the sub menu "SyStem" under "iNFormAtioN".
Where can I find the newest firmware?
If there is a new firmware available for your SatReceiver, you can find it in the download area of
the device on our website www.trekstor.de.
How can I perform a firmware update?
The firmware update is made via a menu item in the submenu "
SyStem", which is usually hidden
while operating. A detailed manual for a firmware update can be found inside the ZIP archive
of the firmware update, which can be downloaded from our website.
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