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QG-STB70-2-V1-10-INT-130403
TrekStor GmbH
Kastanienallee 8-10
D-64653 Lorsch, Germany
www.trekstor.de
Supportinformationen
Sollten Sie Fragen zu Ihrem TrekStor Produkt haben, gehen Sie bitte wie folgt vor:
• ÜberprüfenSieanhandderProdukteigenschaftenundderFunktionenIhresGerätes
(auf der
Verpackung ersichtlich), ob Sie die richtigen Einstellungen vorgenommen haben.
• LesenSieaufmerksamdiegesamteBedienungsanleitung.
• InformierenSiesichaufunserer
W
ebsitewww.trekstor.de über aktuelle
I
nformationen zu Ihrem Produkt (z. B. neu verfügbare Firmware-Updates).
Wenn Sie weitergehende Fragen zu Ihrem Produkt haben, beachten Sie bitte die folgenden
TrekStor Supportoptionen:
FAQ
D
er FAQ-Bereich unserer Website bietet Ihnen vielfältige Problemlösungshinweise.
H
ier erhalten Sie Antworten zu den am häufigsten gestellten Fragen zu
unser
en Produkten.
E-Mail Füllen Sie das Supportformular auf unserer Website aus oder senden Sie
eine E-M
ail an support.de@trekstor.de.
T
elefonsupport
V
on Deutschland aus wählen Sie bitte 01805-TREKSTOR
*
, 01805-87357867
*
.
D
ie Nummer der Supporthotline für andere Länder finden Sie auf unserer
W
ebsite unter "SERVICE".
* 14 Cent/Min. aus dem deutschen Festnetz der DTAG, max. 42 Cent/Min. aus Mobilfunknetzen.
Support information
If you have any questions regarding your TrekStor product, please proceed as follows:
• Checkthefeaturesaswellasthefunctionsofyourdevice(apparentonthepackaging),
in or
der to use the correct settings.
• Readthemanualcarefully.
• Informyourselfonourwebsite www.trekstor.de/en about the up-to-date information
concer
ning your product (e. g. available most recent firmware releases).
In the case you have further questions regarding your product, please note the following
TrekStor support options:
FAQ
T
he FAQ area of our website offers you a wide range of problem solving hints.
Her
e you can obtain answers to the most frequently asked questions
concer
ning our products.
E-Mail Please fill in the support form on our website or send an E-Mail to
suppor
t.en@trekstor.de. You can find mailing addresses for other
countr
ies when you click "SERVICE" at the menu bar on our website.
Phone support
P
lease find the number of the support hotline for your country on our website
under "SER
VICE" as well.
15


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