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19 Ondersteuningsinformatie
Als je vragen hebt over je TrekStor product, ga dan als volgt te werk:
Controleer de eigenschappen evenals de functies van het apparaat (zichtbaar
op de verpakking) om de juiste instellingen te gebruiken.
Lees de gebruikershandleiding zorgvuldig.
Informeer jezelf op onze website
www.trekstor.de/en over de up-to-date
informatie over je product (bijv. beschikbare meest recente firmware-uitgaven).
In het geval dat je nog vragen over het product hebt, gelden de volgende TrekStor
ondersteuningsopties:
19.1 FAQ (Veelgestelde vragen)
De FAQ-pagina van onze website biedt een groot aantal probleemoplossing hints.
Hier krijg je antwoorden op de meest gestelde vragen over onze producten.
19.2 E-Mail
Gelieve het support formulier op onze website in te vullen of een e-mail naar
support.nl@trekstor.de te verzenden. Je vindt e-mailadressen voor andere landen
wanneer je op "
SERVICE" klikt op de menubalk op onze website.
19.3 Telefonische ondersteuning
Gelieve ook het hulplijnnummer voor je land te vinden op onze website onder
"
SERVICE".
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