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5) FAQ
In this chapter you receive answers to the most frequently asked questions as well as notes
about troubleshooting.
I have connected the SatReceiver to my TV. Why is no picture displayed on the screen
of my TV respective why is there no sound output?
i
That problem may have several causes. Please check the following points:
1) Please make sure, that you have chosen the right AV source on your TV or HiFi system.
2) Please check, if you have connected the correct cable for video/audio output signal. You
can find information about the right connection of the SatReceiver to your TV and your
Home Entertainment-System within the chapter
"coNNectioN With your hoMe-eNtertAiNMeNt-
SySteM" inside that manual.
3) Even if you have connected your SatReceiver correctly, a wrong video output signal
may be adjusted. In order to change the output signal, press the DTV/VCR button on
the remote control. Please shortly wait until the SatReceiver and your TV have made the
changes.
I only see the message "
no Signal" on the screen of my TV. What is the reason?
i
The SatReceiver has no connection to the satellite system.
1) Check the channel list, if the chosen channel is send by a satellite, to which your satellite
system is adjusted.
2) Check the satellite dish as well as the cable, which is connected to the SatReceiver.
I only see the message "
Scrambled". What is the reason?
With the SatReceiver you will not able to receive locked channels (e. g. Pay-TV).
I have changed the settings of the SatReceiver but would like to get back to the
default settings.
Please carry out the action "
Set deFAuLt", which is described under "geNerAL operAtioN". Hereby
the SatReceiver is put back to its delivery status. All stored channel lists are deleted when
performing that action.
I have misaligned the menu language on the SatReceiver. How can I change it again?
Open the main menu by pressing the F button. Choose afterwards inside the revolving
circle the tool symbol and confirm twice the first option with k. Stay again at the first point
and press the M button as long as the menu is displayed again in your language.
Why does the SatReceiver switch off after a certain time period?
i
The "EUP" is activated
The legislator prescribes, that a SatReceiver has to be preset in a way that it switches
automatically into the standby mode after three hours, if there is no use of it. That time
frame is adjusted under "EUP". If you wish, you can even deactivate the automatic cut-off by
choosing "oFF" inside the "eup" settings.
i
This function can be used as a Sleep-Timer. When the EUP is activated the device switches itself
automatically off after 3 hours.
27


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