Manual Trekstor DVB-T Stick (page 10 of 56) (English, German, Dutch, French, Italian, Polish, Portuguese, Swedish, Turkish, Spanish)

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I have installed the Nero Home Essentials software and connected the DVB-T Stick. I see now a

television picture but do not hear sound.

There may be multiple solutions to this problem:

1) Connect your loud speaker system to your sound card as described in the corresponding operating

instructions for your loud speakers or sound card.

2) Activate the audio output of your computer or increase the volume of your computer.

3) Ensure that you have not actived the muting (no sound) of your sound card.

I have poor reception or found only few or no stations during the station scan.

This usually means that the signal quality is too weak. It is possible that few or no stations can be received,

depending on the region and location of the antenna. If you are outside of the reception area of DVB-T, no

DVB-T reception is possible. If you are on the outskirts of DVB-T reception, you will usually not receive all

broadcasted stations.

To improve reception quality, change the position of the antenna. Positioning the antenna outside of the

building can significantly improve reception quality. Alternatively, you can also use another DVB-T signal

source (house connection, outside antenna, active indoor antenna) instead of the provided magnetic base

antenna.

Information on the reception areas and the expected reception quality can be found in the Internet at

http://www.ueberallfernsehen.de.

Nero Home doesn't respond to operation with the remote control.

This problem may have several causes.

1) Repeat the installation for the support of the TrekStor remote control for Nero Home. Further information

for this can be found in this manual in the section "inSTallaTion oF THe SoFTware (nero Home eSSenTialS) / DriVerS".

2) The remote control is based upon infrared technology. To ensure proper operation of the TrekStor

DVB-T Stick with the remote control, a direct visual connection between the infrared sender of the

remote control and the infrared receiver of the DVB-T Stick must exist. Ensure that the distance

between the remote control and the DVB-T Stick does not exceed 5 meters.

3) The remote control of the

DVB-T Stick operates with a CR2025 battery (coin cell). This battery has a

limited lifespan. Replace the battery with a new one.

Notes:

The device may cause disturbances to other electronic devices (e.g., radio devices) with incorrect installation or improper residential

use. Appropriate use exists if the device is operated, so far as feasible, with shielded connecting cables.

Exposing the device to an electrostatic discharge may interrupt the data transfer between the device and the computer. If this

occurs, the device should be unplugged from the USB port and then plugged in again.

Do not use USB cables longer than 3 meters.

The manufacturer retains the right to continually improve the product. These changes may be made without being directly

described in these operating instructions. For this reason, the information provided in these operating instructions may not

reflect the current state of the art.

The manufacturer only guarantees suitability for the product's intended purpose. In addition, the manufacturer is not responsible

for damages or loss of data and subsequent consequences.

brand names of the respective owner.

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Trekstor DVB-T Stick Manual

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