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QG-EBR-30-INT-V1.10-110826
TrekStor GmbH
Kastanienallee 8-10
D-64653 Lorsch, Germany
www.trekstor.de
Supportinformationen
Sollten Sie Fragen zu Ihrem TrekStor Produkt haben, gehen Sie bitte wie folgt vor:
• ÜberprüfenSieanhandderProdukteigenschaftenundderFunktionenIhres
Gerätes (auf der Verpackung ersichtlich), ob Sie die richtigen Einstellungen
v
orgenommen haben.
• LesenSieaufmerksamdiegesamteBedienungsanleitung.
• InformierenSiesichaufunsererWebsitewww.trekstor.de über aktuelle
I
nformationen zu Ihrem Produkt (z. B. neu verfügbare Firmware-Updates).
Wenn Sie weitergehende Fragen zu Ihrem Produkt haben, beachten Sie bitte
die folgenden TrekStor Supportoptionen:
FAQ
D
er FAQ-Bereich unserer Website bietet Ihnen vielfältige
P
roblemlösungshinweise. Hier erhalten Sie Antworten zu
den am häufigsten gestellten Fragen zu unseren Produkten.
E-Mail
F
üllen Sie das Supportformular auf unserer Website aus
oder senden Sie eine E-Mail an support.de@trekstor.de.
T
elefonsupport
V
on Deutschland aus wählen Sie bitte 01805-TREKSTOR
*
,
01805-87357867
*
. Die Nummer der Supporthotline für
ander
e Länder finden Sie auf unserer Website unter "SERVICE".
* 14 Cent/Min. aus dem deutschen Festnetz der DTAG,
max. 42 C
ent/Min. aus Mobilfunknetzen.
Support information
If you have any questions regarding your TrekStor product, please proceed as follows:
• Checkthefeaturesaswellasthefunctionsofyourdevice(apparentonthepackaging),
in order to use the correct settings.
• Readthemanualcarefully.
• Informyourselfonourwebsite www.trekstor.de/en about the up-to-date information
concerning your product (e. g. available most recent firmware releases).
In the case you have further questions regarding your product, please note the
following TrekStor support options:
FAQ The FAQ area of our website offers you a wide range of problem
solving hints
. Here you can obtain answers to the most frequently
ask
ed questions concerning our products.
E-Mail
P
lease fill in the support form on our website or send an E-Mail to
suppor
t.en@trekstor.de. You can find mailing addresses for other
countries when you click "SERVICE" at the menu bar on our website.
Phone support
P
lease find the number of the support hotline for your country on
our website under "SERVICE" as well.
40


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