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Trek eBike Systems 2024 - Bosch Manual

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Important to read before the first ride
The most important points for you to do
1. Even if you have ridden a bicycle for years, it is important for every person to read the general “Bike Owner’s manual”
and the specific “Electric Bicycle Owner’s manual” carefully before you ride on the new e-bicycle.
• Both manuals contains detailed information and useful suggestions about your new bicycle.
• Make sure that you understand the proper use, maintenance, and disposal of the components of the electrical system
of your new e-bicycle.
2. Think about safety. Your safety and that of other road users is very important.
• Do not ride the electric bike without the battery pack. The battery pack must be on the bike while riding, else the bike
has no lights when needed.
• Do not misuse the electric bike by riding it without a saddle. Some bikes have a quick release on the seat post.
If the saddle gets stolen, it may lead to hazardous situations when still riding on the electric bike without a saddle.
• Check your bike for normal operation, loose parts and defects before riding. If you find any problem, visit your bike
dealer for repairs before riding.
• Be aware that other road users do not expect that an electric bike can ride faster than a normal bike.
Riding faster also increases the risk of accidents.
• Do not ride abusively. Only ride in the use conditions specified for your bike. Condition 1 (paved roads with tires
staying on the ground) is valid for electric City/Trekking bikes, condition 3 (rougher surfaces, tires momentarily
NOT on the ground ) is valid for electric Mountain bikes.
Please refer to the general Bicycle Owner’s manual for more detailed information.
• Do not over load the rear rack. The maximum allowable weight for the rear rack on electric bikes is 20 kg for bikes
with a rear rack battery pack and 25 kg for bikes with a down tube battery. On bicycles with a luggage rack at both
sides of the rear fender only, without a top deck, the maximum allowed load on the rack is 15 kg in total.
3. The electric system of your new bicycle needs special attention.
• Do not clean your electric bicycle with a high pressure washer. Any electric system is sensitive for moisture.
High pressure water might ingress in connectors or other parts of the electric system.
• Handle your battery pack with care. Do not drop or impact the battery pack. Mishandling of the battery pack could
lead to severe damage or over-heating. In an extremely rare case, a battery pack that has been severely impacted
or otherwise mishandled could potentially catch fire. If you suspect damage to your battery pack, visit your dealer
immediately for inspection.
4. Maintain the battery pack as instructed in this Electric Bicycle Owner’s manual.
Failure to follow these instructions may result in damage to your battery pack and may require battery pack replacement:
• Only charge the battery pack with the included Bosch charger.
• When not using the battery pack for a longer period, charge it to approx. 60 % (3 to 4 LEDs lit on the charge-control
indicator). Check the charge condition after 6 months. When only one LED of the charge-control indicator lights up,
recharge the battery pack again to approx. 60 %.
• It is not recommended to have the battery pack connected permanently to the charger.
• When the battery pack is stored discharged (empty) for longer periods, it can become damaged despite the low
selfdischarging and the battery-pack capacity may be strongly reduced.
• Store the battery pack in a dry, well-ventilated location. Protect the battery pack against moisture and water.
• Under unfavorable weather conditions, it is recommended e.g. to remove the battery pack from the bike and store it
in an enclosed location until being used again.
• Store the battery packs in the following locations: in a room with a smoke alarm, away from combustible or easily
flammable objects and away from heat sources.
• The battery pack can be stored at temperatures between -10°C and +60°C. For a long battery pack life, however,
storing the battery pack at room temperature of approx. 20°C is of advantage.
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