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EN-46
After Sales Support TEL: 1800 623 432 WEB: www.traveler-service.com/au
TROUBLESHOOTING GUIDE
Symptom Possible causes Solutions / Corrective Actions
The power does not
turn on.
The camera suddenly
powers down.
The image is not
captured when the
shutter button is
pressed.
The flash does not fire.
Cannot transfer files
over a USB connection.
* The batteries have run out.
* The batteries are not oriented
correctly.
* The battery cover is not closed
properly.
* The function of Auto off in
setup menu has been
activated.
* The batteries have run out.
* The camera is in
(Playback) mode.
* Memory is full.
* NO FLASH is selected in
flash mode.
* The camera is in
(Video)
mode.
* The USB cable is not
connected securely.
* The USB driver is not installed.
* The camera is turned off.
* Load new or fully charged
batteries.
* Load the batteries in the correct
direction.
* Close the battery cover correctly.
* Set the option of Auto Shut Down to
Off.
* Turn the power back on or charge
the batteries.
*
Toggle the / MODE button
to the camera mode.
* Transfer the desired files to your
computer and then delete
unnecessary files, or use a different
memory card.
* Select a different flash mode.
* Press the
/ MODE and switch
to the camera mode.
* Check all connections.
* Install the USB driver on your
computer.
* Turn on the camera.
46


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