652374
24
Zoom out
Zoom in
Previous page
1/30
Next page
23
11. Frequently Asked Questions
If a problem occurs to your DrivePro™, please first check the instructions listed below before
sending your DrivePro™ for repair. If you cannot find any ideal solution to your question below,
please consult your dealer, service center, or local Transcend branch office for further help. You can
also visit Transcend website for FAQ and Technical Support services. For any Hardware issues,
please refer to the DrivePro™ User’s Manual.
My computer operating system cannot detect my DrivePro™
Please check the followings:
1. Is your DrivePro™ properly connected to the USB port? If not, unplug and connect it again.
Make sure that both ends of the USB cables are properly connected as shown in the Users
Manual.
2. Is your DrivePro™ connected to the Mac keyboard? If yes, try to plug it in an available USB port
on your Mac Desktop directly.
3. Is the computer’s USB ports enabled? If not, refer to the user’s manual of your computer (or
motherboard) to enable them.
Nothing happens when I press the “Emergency Recording” button.
Emergency Recording only works in the recording mode.
DrivePro™ continues to record after I turn off my car engine.
Cigarette lighter sockets of some types of vehicles will still supply power after the car engine is
turned off. If your car is of this type, please unplug your car video recorder from the cigarette
lighter socket to avoid unnecessary power consumption and unexpected issues.
Will DrivePro™ Car Video Recorder continue to record if the microSD card capacity is full?
DrivePro™ series is equipped with loop recording function. The earliest photos will be rewritten
by the new ones if the microSD card capacity is full.
24


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Transcend DrivePro 50 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Transcend DrivePro 50 in the language / languages: English as an attachment in your email.

The manual is 2,5 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Transcend DrivePro 50

Transcend DrivePro 50 User Manual - German - 30 pages

Transcend DrivePro 50 User Manual - French - 31 pages

Transcend DrivePro 50 User Manual - Spanish - 30 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info