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FAQ (Frequently Asked Questions)
LED Indicators
On
O
On
Flashing
O
On
Flashing
O
On
Flashing
O
Q1. How do I change my computer‘s setting to obtain an IP address automatically?
A. To change the computer's network settings, follow the steps below.
For MAC OS X
1. Click the Apple icon on the upper-left corner of the taskbar.
2. Go to System Preferences > Network.
3. Select Ethernet in the left panel.
4. Under Configure IPv4, select Using DHCP.
5. Click Apply.
For Windows 7/8/8.1
1. Right-click the Network icon (e.g. ) on the system tray and select Open Network and Sharing Center > Change
adapter settings.
2. Right-click the wired network connection (Local Area Connection or Ethernet by default) and select Properties.
3. Double-click Internet Protocol Version 4 (TCP/IPv4).
4. Select both Obtain an IP address automatically and Obtain DNS server address automatically, then click OK.
5. Click OK again to save your configuration.
For Windows XP
1. Right-click the Network icon (e.g. ) on the system tray and select Open Network Connections.
2. Right-click the wired network connection (Local Area Connection by default) and select Properties.
3. Double-click Internet Protocol (TCP/IP).
4. Select both Obtain an IP address automatically and Obtain DNS server address automatically, then click OK.
5. Click OK again to save your configuration.
!
Power is on.
Power is o.
The Terminal is registered with the ISP.
The Terminal is trying to register with the ISP.
The Terminal is not yet registered with the ISP.
The Terminal is unable to transmit optical signal.
No optical signal is received or the received signal is too weak.
The Terminal is receiving optical signal properly.
A device is connected to the LAN port.
The LAN port is transmitting or receiving data.
No device is connected to the LAN port.
LED Status Indication
LAN
GPON
LOS
Power
Q2. What can I do if I cannot access the web management page?
A1. Make sure that the computer is properly connected to the Terminal via the Ethernet cable.
A2. Make sure that the computer connected to the Terminal is set to obtain an IP address automatically. Refer to
Q1 for instructions.
A3. Make sure that http://192.168.1.1 is correctly entered, or use another web browser and try again.
A4. Disable then enable the network adapter being used.
A5. Restore the Terminal to its factory default settings and reconfigure your Terminal by following the instructions
in this Quick Installation Guide.
Q3. What can I do if I cannot access the Internet?
A1. Make sure that all cables are connected properly and securely to the Terminal.
A2. Check the GPON LED and make sure that it is lit and stable, indicating that the Terminal is registered with the
ISP. If not, make sure that the provided GPON Password and/or GPON SN are entered correctly in the
Network Setting > PON Certification page.
A3. Unplug and reconnect the fiber cable to the Terminal. Wait for 2 minutes and try again.
A4. Make sure that you follow your ISP's specific instructions to connect to the Internet.
A5. Make sure that the computer connected to the Terminal is set to obtain an IP address automatically. Refer to
Q1 for instructions.
A6. Contact your ISP if the problem still exists.
Q4. How do I restore my Terminal to its factory default settings?
©2015 TP-LINK
For advanced configuration, refer to the User Guide which can be downloaded at
http://www.tp-link.com/en/download-center.html
RESET Button
Press and hold for 5 seconds
ON/OFF POWER
RESET
GPON LAN
ON/OFF POWER
RESET
GPON LAN
A. With the Terminal powered on, press and hold the RESET
button on the rear panel of the Terminal until all LEDs turn
back on momentarily, then release the button.
2


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