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FAQ
Q1. How do I reset the extender to its factory default settings?
With the extender powered on, use a pin to press the Reset button until all the LEDs
turn on momentarily and then release the button.
Log in to the extender’s web management page. Go to System Tools > Restore &
Backup and click Factory Restore.
Q2. What should I do if I forget my login password?
Refer to FAQ > Q1 to reset the extender, and create a password to log in.
Note: The extender must be reconfigured after a reset to access the internet. Please note down your
login password for future use.
Q3. What should I do if I forget my wireless password?
The factory default wireless password is printed on the label of the extender.
If the password has been altered, please connect your computer to the extender using
an Ethernet cable and follow the steps below:
1. Visit http://tplinkrepeater.net, and log in with the password you set for the extender.
2. Go to Settings > Wireless > Wireless Settings to retrieve or reset your wireless
password.
Q4. What should I do if I cannot access the web management page?
This can happen for a variety of reasons. Please try the following to log in again.
If your computer is wirelessly connected, make sure that you have connected to the
extender’s SSID.
If your computer is connected via an Ethernet cable, please make sure that the
connection is stable.
Make sure your computer is set to obtain an IP address and DNS server address
automatically.
Verify that http://tplinkrepeater.net or http://192.168.0.254 is correctly entered in the
web browser and press Enter.
Use the IP address to access the extender. The default IP is 192.168.0.254. If the
extender is connected to the router, you should go to your router’s DHCP client list to
obtain the extender’s current IP address.
Reset the extender and try again.
Q5. I have enabled wireless MAC filter, wireless access control, or access
control list (ACL) on my router. What should I do before configuring
35


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