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5. If you still cannot access the Internet, please restore your modem router to its factory
default settings and reconfigure your modem router by following the instructions
in Use Quick Setup Wizard.
6. Please contact our Technical Support if the problem still exists.
T5. How to configure MAC Clone?
You can manually change the MAC address of the modem router. It is helpful when your
Internet access account provided by your ISP is bound to one specific MAC address,
in other words, your ISP just permits only one computer with the authenticated MAC
address to access the Internet. In this case, you can use MAC Clone to allow more
computers to access the Internet via the same account.
1. Visit http://tplinkmodem.net, and log in with password you set for the modem
router.
2. Go to Advanced > Network > Internet page. Click the Add icon, and scroll down to
get the MAC Clone section.
If you are using the computer with the authenticated MAC address to access
the modem router, please select Use Current Computer MAC Address.
If you know the authenticated MAC address, please select Use Custom MAC
Address and then enter the address.
3. Click OK to make the settings effective.
T6. What can I do if I cannot find my wireless network or I cannot connect
the wireless network?
¾ If you fail to find any wireless network, follow the steps below:
1. Make sure the wireless function is enabled if youre using a laptop with built-in
wireless adapter. You can refer to the relevant document or contact the laptop
manufacturer.
2. Make sure the wireless adapter driver is installed successfully and the wireless
adapter is enabled. You can refer to the relevant document or contact the wireless
adapter manufacturer.
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