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1-3. Emergency assistance
1
PRIUS_OM_OM47F32E_(EE)
For safety and security
WARNING
When the Emergency Call may not be made
It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider (112 system
etc.) by other means such as nearby public phones.
Even when the vehicle is in the cellular phone service area, it may be
difficult to connect to the ERA-GLONASS/EVAK control center if the
reception is poor or the line is busy. In such cases, even though the sys-
tem attempts to connect to the ERA-GLONASS/EVAK control center,
you may not be able to connect to the ERA-GLONASS/EVAK control
center to make Emergency Calls and contact emergency services.
When the vehicle is out of the cellular phone service area, the Emer-
gency Calls cannot be made.
When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emergency
Call cannot be made.
During an Emergency Call, the system makes repeated attempts to
connect to the ERA-GLONASS/EVAK control center. However, if it can-
not connect to the ERA-GLONASS/EVAK control center due to poor
radio wave reception, the system may not be able to connect to the cel-
lular network and the call may finish without connecting. The red indica-
tor light will blink for approximately 30 seconds to indicate this
disconnection.
This device may not function if a shock is applied to it.
If the 12-volt battery’s voltage decreases or there is a disconnection, the
system may not be able to connect to the ERA-GLONASS/EVAK control
center.
When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
79


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