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Owners Manual_Europe_M62060_en
8-2. Steps to take in an emergency
In the following situations, it is not
possible to be towed by another
vehicle using cables or chains, as
the rear wheels may be locked due
to the parking lock. Contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer or commercial towing ser-
vice.
There is a malfunction in the shift
control system. (P.433)
There is a malfunction in the
immobilizer system. (P.78)
There is a malfunction in the
smart entry & start system.
(P.450)
The 12-volt battery is dis-
charged. (P.453)
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The fuel cell system warning
message is shown on the multi-
information display and the vehi-
cle does not move.
The vehicle makes an abnormal
sound.
WARNING
Installing towing eyelets to the
vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eye-
lets may come loose during towing.
NOTICE
To prevent damage to the vehicle
when towing using a wheel-lift
type truck
Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not
strong enough to hold the front
wheels straight.
When raising the vehicle, ensure
adequate ground clearance for tow-
ing at the opposite end of the raised
vehicle. Without adequate clear-
ance, the vehicle could be dam-
aged while being towed.
To prevent damage to the vehicle
when towing with a sling-type
truck
Do not tow with a sling-type truck,
either from the front or rear.
To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is neces-
sary to contact dealers
before towing
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