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Troubleshooting
What is the problem? Check the following possibilities before contacting the service
center for repair.
Trouble Cause Countermeasure Page
Machine
does not
work
The power plug is not
inserted
Connect the power plug
correctly
12
The main power switch has
been turned off
Turn on the sewing machine 12
Thread is tangled in the
hook, or there is a broken
needle in the hook
Clean the hook 44
Machine very
noisy & very
slow
There is lint or fluff in the
hook or feed dog
Remove the lint or fluff from
the hook or feed dog
44
Needle
keeps
breaking
Needle incorrectly inserted
into the machine
Insert the needle correctly 28
The needle clamp screw is
loose
Firmly tighten the screw 28
The needle is too fine for the
fabric
Use the appropriate size
needle for the fabric
29
The upper thread tension is
too tight
Loosen the upper tension 35
The bobbin case is not in the
correct position
Put the bobbin case in the
correct position
46
Upper thread
keeps
Breaking
Machine is incorrectly
threaded
Rethread the sewing machine 16-19
The thread is tangled in the
bobbin case or hook
Remove the thread tangle and
clean the feed dog and hook
44
The upper thread tension is
too tight
Loosen the upper tension 35
The needle is bent or the
needle point is burred
Insert a new needle 28
The needle is incorrectly
inserted
Insert the needle correctly 28
The thread is a poor quality
thread
Use a good quality,
recommended thread
Lower
thread keeps
breaking
Lower thread is incorrectly
threaded
Rethread the bobbin case 16, 17
50


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