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9 TROUBLE SHOOTING & FAQ’S
Questions Answers
What do I do if food
gets stuck to the
cooking plates?
If food gets stuck to the cooking plates do not use metal utensils, as this
can damage the non-stick cooking surface. Gently remove the food using
wooden or heat resistant utensils instead.
Does it need
preheating?
Yes. Always preheat the Health Grill for best results. Preheat with the lid
closed for approximately 5 minutes.
Do I need to use oil
when cooking?
Some non-fatty meats and veg may require the addition of a small amount
of oil to assist the non-stick surface.
Why are my
sandwich llings
spilling over during
cooking?
You may have added too many llings to your sandwiches. Ensure that
no llings are ‘overowing’ when you add the sandwich to the Health Grill.
Fillings such as cheese and jam reach very high temperatures when heated
and can spill over.
Do the indicator lights
show when my food
is done?
No. The indicator lights only indicate power, and that the grill has
reached the correct temperature. Ensure you do not leave the Health Grill
unattended during use.
My frozen chicken
breasts are still
pink inside but look
cooked outside.
To make sure that meats and poultry are safely cooked through, be sure to
thaw them before grilling.
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