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Questions Answers
Is it normal for the glass
tray to turn in either
direction?
Yes. The glass tray can rotate clockwise or anti-clockwise,
depending on the rotation of the motor when the cooking
cycle starts.
Can I operate my
microwave whilst it is
empty?
No, never run it empty or with a very small load for a long
period of time as this will damage the microwave.
Can I open the door
whilst the microwave is
running?
You can open the door at any point during cooking.
The microwave energy will automatically switch off when the
door is opened, and the time setting will pause until the door
is closed.
Why is my microwave
sparking?
If you see sparks in your microwave, turn it off immediately.
Sparks can be caused by:
metal or aluminium foil that touches the interior of the
microwave, metal from a closing strip or tableware with
metallic edges; recycled paper that contains small metal
particles and aluminium foil that is not correctly covering the
food.
Remove anything from the microwave that may contain metal.
Refer to the Utensils Guideline in this manual for reference of
what containers are microwave safe.
I am trying to cook eggs
and they are popping.
What do I do?
When you bake or poach eggs, the yolk can pop due to a
build-up of steam inside the yolk membrane. Pierce the yolk
with a toothpick before cooking. Never cook eggs without rst
piercing their shells.
My microwave is taking
longer to cook food than
the cooking guide says.
Variations in the size, shape and weight of your food can affect
cooking times.
Cooking guide times and heat settings should be used as
suggestions to help prevent over-cooking. If you nd the
cooking time or temperature is not suited to your ingredients,
adjust accordingly.
Can I operate my
microwave without the
glass tray?
No. If you remove the glass tray you will get poor cooking
results. Ensure that all dishes used in the microwave t
correctly on to the glass tray.
What does standing
time mean and why is it
recommended?
Standing time means that food should be removed from the
microwave and allowed to ‘stand’ for an additional time to let
it nish cooking.
This is important because with microwave cooking, the heat
is held in the food, not in the oven. Many foods build up
enough internal heat to allow the cooking process to continue,
even after the food is removed from the oven. Standing time
for joints of meat, large vegetables and cakes is to allow the
inside to cook completely, without overcooking the outside.
Most directions on microwavable food will note how much
standing time is required.
6 - Trouble Shooting & Faq’s
21


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