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Safety and Instruction Manual
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Helpline: +44 (0) 333 220 6066
8TROUBLESHOOTING&FAQ’S
Questions Answers
The food in my multi
cooker is not cooking
evenly
To ensure even cooking, cut foods such as vegetables into small, evenly
shaped pieces.
Foods such as root vegetables need to be placed at the bottom of the multi
cooker so that they are in direct contact with cooker. Root vegetables take
longer to cook, so in order to have everything cooked evenly, this is a must.
Can I heat the
cooking pot empty?
No. The cooking pot must never be placed on a stovetop, in the oven, or
heated in multi cooker when empty.
Multi cooker is
smoking when it is
rst turned on
There may be manufacturing oil on the heating element or housing. This
can cause a slight smoking and/or burning smell during the rst few uses of
your multi cooker, but will stop after that.
Check that there is no spilled food residue on the heating element or
housing.
Unplug your multi cooker and allow it to cool fully before cleaning it thor
-
oughly and towel drying before your next use.
How can I remove
hard water stains
from my multi
cooker?
Many things can cause a build-up of calcium deposits and limescale inside
your multi cooker, including hard water or cooking dried beans.
To remove stains empty your multi cooker once you have nished cooking
and ll the crock pot with hot water. Add a small amount of washing
up liquid and about 250ml vinegar to the hot water and leave it to soak
overnight if possible, or for a couple of hours. Once it has soaked, empty
the cooking pot and clean as normal.
9 YOUR RECEIPT
Afx your store receipt to this page for safe
keeping.
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  • I have used the slow cooker function but I am not sure how to set it correctly so it cooked too fast Submitted on 20-5-2021 at 19:06

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