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ENGLISH using TecraM1online.dot –– Printed on 24.02.2003 as 02_200UK
Troubleshooting
9-9
Tecra M1
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the Media care section in Chapter 4
for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your softwares needs.
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM Mode 1, Mode 2,
CD-ROM XA Mode 2 (Form1, Form2), Enhanced
CD (CD-EXTRA), CD-G (Audio CD only),
Addressing Method 2
Recordable: CD-R, CD-RW, CD
Some CD/DVDs run
correctly, but others
do not
Check the region code on the DVD. It must
match that on the DVD-ROM drive. Region
codes are listed in the Optical media section in
Chapter 2, The Grand Tour.
If problems persist, contact your dealer.
CD-RW/DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
You cannot access a
CD/DVD in the drive
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
152


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