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User’s Manual 9-3
Troubleshooting
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
System start-up
When the computer does not start properly, check the following items:
Self Test
Power Sources
Power-on Password
Software The problems may be caused by your software.
If you cannot load a software package, the media
may be damaged or the program might be
corrupted. Try loading another copy of the
software.
If an error message appears while you are using a
software package, check the software
documentation. These documents usually include
a problem solving section or a summary of error
messages.
Next, check any error messages in the operating
system documentation.
Hardware If you cannot find a software problem, check your
hardware. First run through the items in the
preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The
next section provides checklists for individual
components and peripherals.
System start-up Sound system
Self test Pointing device
Power USB
Overheating power down TV output signal
AC Power LAN
Battery Standby/Hibernation
Password Memory expansion
Keyboard Modem
LCD panel i.LINK (IEEE1394a)
Hard disk drive DVD Super Multi drive supporting
±R Double Layer
Memory cards
Wireless LAN CD-RW/DVD-ROM drive
PC Card Disk drive
Monitor Real Time Clock
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