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Problem Procedure
On-screen pointer
does not respond to
pointing device
operation
In this instance the system might be busy - Try
moving the mouse again after waiting a short
while.
Double-tapping
(Touch Pad) does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Desktop Assist ->
Control Panel -> Hardware and Sound ->
Mouse on the desktop.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
The on-screen
pointer moves too
fast or too slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Desktop Assist ->
Control Panel -> Hardware and Sound ->
Mouse on the desktop.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The reaction of
Touch Pad is either
too sensitive or not
sensitive enough.
Adjust the touch Sensitivity.
To access it, click Desktop Assist -> Control
Panel -> Hardware and Sound -> Mouse on the
desktop.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB mouse
Problem Procedure
On-screen pointer
does not respond to
mouse operation
In this instance the system might be busy - Try
moving the mouse again after waiting a short
while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure it
is firmly attached.
User's Manual 6-9
115


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