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Make sure that you create recovery media by using Recovery Media
Creator instead of the recovery drive creating option in Windows system.
Otherwise, Recovery Media Creator will not work and TOSHIBA HDD
Recovery option in TOSHIBA Maintenance Utility will not exist if you
restore the computer from the recovery media you created by options in
Windows system.
Restoring the pre-installed software from your created
Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, do the following:
When you reinstall the Windows operating system, the hard disk will
be reformatted and all data will be lost.
Make sure to use the default Boot Mode option in TOSHIBA Setup
Utility before restoring.
1. Launch the TOSHIBA Setup Utility.
Refer to the TOSHIBA Setup Utility section for further information.
2. In the TOSHIBA Setup Utility screen, select Advanced -> System
Configuration -> Boot Mode.
Note: Please skip the following contents if you cannot find the Boot
Mode option in your system.
3. Select UEFI Boot (Default).
If you set the Boot Mode as CSM Boot, the recovery media created by
Recovery Media Creator will NOT be able to restore.
If you create a recovery image using advanced recovery tools from
Control Panel, also make sure to use the default Boot Mode option
(UEFI Boot) in the TOSHIBA Setup Utility before restoring.
1. Load the Recovery Media into the Optical Disc Drive or insert the
recovery USB Flash Memory into one available USB port.
2. Click Start -> Power and then select Restart.
3. Hold down the F12 key and then release this key one second after the
computer is power on.
4. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media.
5. A menu is displayed from which you should follow the on-screen
instructions.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", the following message apppears: "The
User's Manual 2-14
30


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