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Remote Control
Problem Possible cause/remedy
Remote control does not
work
•Replace the batteries.
•If the remote control does not operate your TV,
re-programme the remote control (refer to page 40).
Recording
Problem Possible cause/remedy
Digital TV recorder does
not record
•Use the Library menu to check if there is any free space
on the hard disk. If there is little or no space, delete some
recordings.
•Put the Digital TV recorder into Standby mode, then
unplug completely from the mains. Leave the unit
unplugged for at least one minute before connecting again
to the mains.
•Use the Reset Digital TV recorder option in the Service
menu(refertopage39).Pleasenotethisresetsthebox
- your recordings will be preserved, but you will lose all
other settings and timers. You will also need to retune the
box after carrying out this option.
•Reformattheharddisk(refertopage36).Pleasenotethat
this should only be done as a last resort as formatting the
hard disk will permanently delete all recordings.
Toshiba Website:
Toshiba Helpline:
www.toshiba.co.uk/tv-dvd-support
08448560730(callschargedatnationalrate)
Note
• In the event your product is returned to our service centre, we are unable to guarantee your recordings will be
maintained.
Troubleshooting
Additional Information
43
HDR5010 User Guide.indb 43 22/07/2010 10:38
43


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