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Si surge un problema
Si necesita ayuda adicional
Si necesita ayuda adicional
Si ha seguido las recomendaciones contenidas en este capítulo y no
ha conseguido resolver los problemas, quizás tenga que solicitar
asistencia técnica adicional. En esta sección encontrará los pasos
que debe seguir para solicitar ayuda.
Antes de contactar a Toshiba
Puesto que algunos problemas pueden estar relacionados con el
sistema operativo o con el programa en uso, es conveniente que
recurra primero a otras fuentes de asistencia técnica.
Intente hacer lo siguiente antes de comunicarse con Toshiba:
Consulte la información sobre la solución de problemas.
Si el problema se produce mientras está ejecutando un
programa, consulte las posibles sugerencias sobre la solución
de problemas en la documentación del programa. Póngase en
contacto con el personal de asistencia técnica del fabricante del
software y solicite su ayuda.
Consulte al distribuidor donde compró el dispositivo y/o el
programa, ya que es su mejor fuente de información
actualizada.
Para las especificaciones detalladas del dispositivo visite
latin.toshiba.com/soporte.
Contacto con Toshiba
Sitio web de asistencia técnica de Toshiba
Para obtener asistencia técnica o para mantenerse al día acerca de
las opciones más recientes de software y hardware dispositivo, así
como para obtener otro tipo de información sobre los productos,
asegúrese de visitar periódicamente el sitio web de Toshiba en
latin.toshiba.com/soporte.
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