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Action Yes No
Step 2
a Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Step 5
a Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 6.
Step 6
a Remove, and then reinstall the printer software. For more
information, see “Installing the printer software” on page 26.
b Resend the print job.
Do the jobs print?
The problem is solved. Contact
customer
support.
Troubleshooting 208
209


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  • from AS-400 system , it is possibile to print but from outlook-excel.,...etc... the printer do not recognize the paper Submitted on 15-2-2024 at 14:18

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  • i ran out of ink should i refill the cartidge or buy a new cartidge Submitted on 21-4-2022 at 09:13

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  • i ran out of ink . should i refill the cartridge ? or buy a new cartidge for toshiba e studio 470 p printer Submitted on 21-4-2022 at 09:09

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