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6LK83641000
R171020T4900-TTEC
Ver01 F Issued in Aug. 2018
2018 TOSHIBA TEC CORPORATION All rights reserved
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS /
MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Start Guide
1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN
Patent; http://www.toshibatec.com/en/patent/
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS /
MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Start Guide
2
Available Manuals
Some manuals are printouts and others are PDF files on the Client Utilities/User Documentation DVD.
Printouts describe precautions and basic operations. Read “Safety Information” before using the
equipment. PDF files describe detailed copying functions and other settings.
Printouts
Safety Information
Describes the necessary precautions for use. Read this booklet first.
PDF files on the “Client Utilities/User Documentation DVD”.
Quick Start Guide (This guide)
Describes the preparations, basic usage, FAQs, maintenance and regular cleaning.
Color PDF files on the “Client Utilities/User Documentation DVD”.
Using the Client Utilities/User Documentation DVD
Windows:
1. Set the Client Utilities/User Documentation DVD in the DVD-ROM drive on your computer.
Soware Installer starts automatically.
If Soware Installer does not launch, use the explorer to open the Client Utilities/User Documentation DVD
and double-click “Setup.exe”.
2. Select [I agree to the terms of the License Agreement.] and click [Next].
3. Click the Open User’s Manual link in Soware Installer.
The browser starts automatically and the menu is displayed.
& P.23 “Installing Client Soware”
If the menu is not displayed, use the explorer to open the Client Utilities/User Documentation DVD and
double-click “index.html”.
4. Click the title of the operator’s manual from the menu.
Mac OS:
1. Set the Client Utilities/User Documentation DVD in the DVD-ROM drive on your computer.
2. Open the [Manuals] folder in the Client Utilities/User Documentation DVD and double-click “index.
html”.
3. Click the title of the operator’s manual from the menu.
3
PDF files
Copying Guide
Describes how to use the Copy function.
Scanning Guide
Describes how to use the Scan function.
e-Filing Guide
Describes how to use the e-Filing function.
Template Guide
Describes how to use the Template function.
MFP Management Guide
Describes how to use the User Functions menu and
the Counter.
Fax Guide
Describes how to use the Fax function (optional).
Paper Preparation Guide
Describes how to load paper.
Specifications Guide
Describes the specifications of this equipment and
information on optional devices.
Hardware Troubleshooting Guide
Describes causes and solutions for hardware
problems such as paper misfeeds and errors on the
touch panel.
Soware Troubleshooting Guide
Describes causes and solutions for soware
problems such as the printer driver.
Soware Installation Guide
Describes how to install client soware such as the
printer driver.
Printing Guide
Describes how to use the Print function.
TopAccess Guide
Describes procedures for remote setup and
management from a web-based utility, “TopAccess.
“TopAccess” web utility allows you to manage the
equipment from a browser.
High Security Mode Management
Guide
Describes the conditions and settings for high
security mode. To comply with CC Certification, see
the “High Security Mode Management Guide”.
To read PDF files
You need to install Adobe Reader or Adobe Acrobat Reader to view and print PDF manuals. If they are
not installed, you can download them from the Adobe Systems Incorporated website.
Help menu for client soware
See the Help menu for the following:
AddressBook Viewer
e-Filing Backup/Restore Utility
TWAIN Driver / File Downloader
4
Reading This Manual
Symbols in this manual
Important items are described with the symbols shown below. Read these items before using this
equipment.
Indicates a potentially hazardous situation which, if not avoided, could result in death,
serious injury, serious damage, or fire in the equipment or surrounding objects.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury, partial damage to the equipment or surrounding objects, or loss of data.
Indicates information to which you should pay attention when operating the equipment.
Read the following descriptions.
Describes handy information for operating the equipment.
&Indicates pages containing related information.
Original/paper direction
You can place paper or originals of A4 or B5 / LT size in a portrait or landscape direction. “-R” is added to
these paper sizes when the paper or original is placed in a landscape direction.
Example: A4 / LT size original on the original glass
Portrait direction: A4 / LT Landscape direction: A4-R / LT-R
You can only place paper or originals of A3 or B4 / LD or LG size in a landscape direction, therefore “-R”
is not added to these sizes.
Screens in this manual
Windows 10 screenshots are used to describe the procedures in Windows.
Screens may dier depending on your model and how the equipment is used, such as the status of the
installed options, the OS version, and the applications.
Illustration screens used in this manual are for paper in the A/B format. If you use paper in the LT
format, the display or the order of buttons in the illustrations may dier.
CONTENTS
5
Available Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Reading This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Recommended Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 1 PREPARATIONS
Description of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Placing Paper and Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Installing Client Soware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 2 BASIC OPERATIONS
Home Screen Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Copying Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Fax Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Scanning Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
e-Filing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Printing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Chapter 3 MAINTENANCE
Replacing Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Replacing Waste Toner Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Replacing Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Regular Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Chapter 4 TROUBLESHOOTING
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Chapter 5 INFORMATION ABOUT EQUIPMENT
Items Included with this Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Client Soware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Advanced Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
How to back up the data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
6
Trademarks
For trademarks, refer to the Safety Information.
For optimal printing performance, we recommend that you use only genuine TOSHIBA toner cartridges.
If you use a TOSHIBA-recommended toner cartridge, the following functions are available.
• Cartridge detection:
Notifies you if the toner cartridge is incorrectly installed.
• Toner remaining check:
Notifies you when there is little toner remaining in the cartridge, and informs your authorized service
representative automatically using a remote service.
• Image quality optimization:
Controls image quality according to the characteristics of the toner and allows you to print images of
an optimal quality.
If you are using a toner cartridge other than the one we recommend, the equipment may not be able to
detect whether or not it is installed. Even if the toner cartridge is correctly installed, the error message
“Toner not recognized” appears on the touch panel and printing may not be performed. You may not be
able to use the image quality optimization function, the toner remaining check function, and the remote
service function.
If you are using a toner cartridge other than the one we recommend, the toner will not be recognized. If
this occurs, contact your service representative.
Recommended Toner Cartridges
© 2018 TOSHIBA TEC CORPORATION All rights reserved
Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC.
Chapter 1
PREPARATIONS
Description of Components . . . . . . . . . . . . . . . . . . . . .8
Turning ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Placing Paper and Originals . . . . . . . . . . . . . . . . . . . .20
Installing Client Soware . . . . . . . . . . . . . . . . . . . . . .23
Chapter 1 PREPARATIONS
8
Description of Components
This section describes the names and operations of the equipment.
1. Reversing Automatic Document Feeder or
Dual Scan Document Feeder
Scans both sides of the original one sheet at a
time.
& Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
2. Operator’s Manual Pocket (back side)
Stores the manual.
3. USB terminal (4-pin)
Connects to a PC with a commercially available
USB cable.
4. Network interface connector
Connects to a network.
5. Automatic duplexing unit
Prints on both sides of the paper. Open when
paper misfeeds occur.
6. Main power switch
Turns the power ON or OFF.
& P.17 “Turning ON/OFF”
7. Bypass tray
For printing on special media types such as OHP
film.
& P.33 “Bypass copying”
8. Paper holding lever
Places paper on the bypass tray.
9. Paper feed cover (on equipment)
Open to clear misfed paper.
10. Paper feed cover
Open to clear misfed paper in the Paper Feed
Pedestal or Large Capacity Feeder.
11. Paper size indicator
You can check the size of the paper set in the
drawer.
12. Paper Feed Pedestal and Additional
Drawer Module or Large Capacity Feeder
The Paper Feed Pedestal adds one drawer. The
Additional Drawer Module can be installed.
You can load A4 and LT size paper in the Large
Capacity Feeder.
& Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
13. Drawer
Load paper in the drawer.
& P.20 “Placing Paper and Originals”
& Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
14. Front cover
Open when replacing the toner cartridge.
Front / Right side
Back side
e-STUDIO2515AC/3015AC/
3515AC/4515AC/5015AC
e-STUDIO2018A/
2518A/3018A/
3518A/4518A/
5018A
e-STUDIO2010AC/
2510AC
3
4
2
12
11
5
6
6
6
7
8
9
10
14
13
15, 16
1
1
9
Description of Components
Le / Inner side
Yellow Magenta Cyan Black
10
12
11
9
3
4
6
7
2
1
8
5
5
e-STUDIO2018A/2518A/3018A/3518A
4518A/5018A
e-STUDIO2010AC/2510AC/2515AC/
3015AC/3515AC/4515AC/5015AC
1. Platen sheet
Stabilizes documents placed on the glass.
& P.55 “Regular Cleaning”
2. Original glass
For copying 3D originals, book-type originals,
and special paper such as OHP film, as well as
plain paper.
3. USB port
For printing files stored in USB device or saving
scanned data to the USB device.
4. Control panel
Sets and operates various types of functions
such as copying.
& P.12 “Control panel”
5. Toner cartridge
When toner runs out, a message is displayed.
Replace the cartridge.
& P.46 “Replacing Toner Cartridge”
6. Waste toner box
Replace this when a message about waste toner
box replacement is displayed.
& P.48 “Replacing Waste Toner Box”
7. Main charger cleaners
When the print result is uneven, clean the main
chargers.
& P.56 “Cleaning the main chargers and LED
print heads or slit glass”
8. Cleaner
Cleans the LED print head or slit glass for color
printers.
& P.56 “Cleaning the main chargers and LED
print heads or slit glass”
9. Exit tray
Holds printouts.
10. Paper exit stopper
Prevents ejected paper from falling. Open when
you print on a larger size of paper such as A3 and
LD.
11. Scanning area
Reads documents fed through the Reversing
Automatic Document Feeder or Dual Scan
Document Feeder.
& P.55 “Regular Cleaning”
12. Original scale
For checking the size of an original placed on the
original glass.
15. Alarm lamp (Orange)
Lights when a paper misfeed has occurred in the
Reversing Automatic Document Feeder or Dual
Scan Document Feeder.
16. Document lamp (Blue)
Lights when originals are placed in the Reversing
Automatic Document Feeder or Dual Scan
Document Feeder.
Chapter 1 PREPARATIONS
10
Finisher / Inner Tray
MJ-1042
1. Upper cover
2. Front cover
3. Hole Punch Unit MJ-6011 Series
4. Sub-tray
5. Receiving tray
5
4
1
2
3
MJ-1109
1. Upper receiving tray
2. Stapling control section
3. Hole Punch Unit MJ-6105 Series
4. Front cover
5. Sub-tray
6. Lower receiving tray
7. Tray holder
12
5
6
7
3
4
Open the tray holder when an attempt to output paper, which has a length longer than that of A3, is made or
if the paper on the upper receiving tray does not align itself neatly. The output paper will be more likely to be
aligned properly.
Pull out the sub-tray when an attempt to output paper, which is longer than the lower receiving tray, is made.
The output paper will be more likely to be aligned properly.
63
4
Troubleshooting
Error codes
Press Job Status button on the home screen and
then the [Log] tab on the touch panel. The job
history and error codes are displayed in the Log
menu.
& Soware Troubleshooting Guide(PDF) : “Chapter
8: CHECKING THE EQUIPMENT STATUS WITH
TopAccess” - “Error Codes
Using the Help
You can display the Help for this equipment by
pressing on screens that have at the top right
corner.
63


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