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Actie Ja Nee
Stap 2
aZorg dat de instelling voor papierformaat overeenkomt met het
papier dat in de lade is geplaatst.
bKopieer het document of de foto.
Is het document of de foto juist gekopieerd?
Het probleem is
opgelost.
Contact klantenon-
dersteuning.
Slechte kwaliteit van kopieën
Actie Ja Nee
Stap 1
aVeeg met een vochtige, zachte, pluisvrije doek het glas van de ADF
en de scannerglasplaat schoon.
bZorg ervoor dat het document of de foto met de bedrukte zijde
naar beneden in de linkerbovenhoek van de glasplaat is geplaatst.
cKopieer het document of de foto.
Is de kopieerkwaliteit in orde?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
aControleer de kwaliteit van het originele document of foto.
bPas de instellingen voor scankwaliteit aan.
cKopieer het document of de foto.
Is de kopieerkwaliteit in orde?
Het probleem is
opgelost.
Contact klantenon-
dersteuning.
Verticale donkere strepen op de uitvoer bij het scannen vanaf de ADI
Actie Ja Nee
Stap 1
aOpen de klep van de scanner.
bVeeg met een vochtige, zachte, pluisvrije doek het glas van de ADI
en de witte onderzijde van de klap van de ADI schoon.
cSluit de klep van de scanner.
Verschijnen er nog steeds verticale strepen op gescande
documenten?
Ga naar stap 2. Het probleem is
opgelost.
Problemen oplossen 199
199


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