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Stap 1
Met behulp van de testpagina's voor afdrukkwaliteit, kunt u contro-
leren of de afstand tussen de terugkerende storingen gelijk is aan
een van het volgende:
Beeldverwerkingseenheid
96 mm (3,78 inch)
37,7 mm (1,48 inch)
Tonercartridge
43,5 mm (1,71 inch)
37,5 mm (1,48 inch)
Overdrachtsrol
52 mm (2,05 inch)
Verhittingsstation
79,8 mm (3,14 inch)
62,5 mm (2,46 inch)
Komt de afstand tussen de herhaalde storingen overeen met de
afmetingen van de tonercartridge of beeldverwerkingseenheid?
Ga naar stap 2.
Opmerking: Als de
herhaalde storingen
overeenkomen met
de afmetingen van
de overdrachtsrol of
het verhittingsstation,
neemt u contact op
met klantenonder-
steuning.
Noteer de afstand en
neem contact op met
klantenonder-
steuning.
Stap 2
aVervang het desbetreende onderdeel.
bDruk het document af.
Bevatten afdrukken herhaalde storingen?
Neem contact op met
klantenonder-
steuning.
Het probleem is
opgelost.
Contact opnemen met de klantenondersteuning
Zorg er voordat u contact opneemt met de klantenondersteuning voor dat u beschikt over de volgende
informatie:
Probleem met de printer
Foutbericht
Modelnaam en het serienummer van de printer
Bezoek de winkel waar u de printer hebt gekocht.
Problemen oplossen 126
126


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