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Kan wel faxen ontvangen, maar niet verzenden
Actie Ja Nee
Stap 1
Plaats het originele document op de juiste manier in de ADF-lade of
op de glasplaat.
Kunt u faxen verzenden?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
Stel het snelkoppelingsnummer op de juiste wijze in.
Controleer of voor het snelkoppelingsnummer het telefoon-
nummer is ingesteld dat u wilt kiezen.
Toets het telefoonnummer handmatig in.
Kunt u faxen verzenden?
Het probleem is
opgelost.
Contact klantenon-
dersteuning.
Kan wel faxen verzenden, maar niet ontvangen
Actie Ja Nee
Stap 1
Controleer of de papierbron niet leeg is.
Kunt u faxen ontvangen?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
Controleer de instellingen voor het maximale aantal belsignalen.
Blader op het bedieningspaneel naar:
Instellingen > Fax > Analoge faxinstellingen > Faxontvangstin-
stellingen > Aantal belsignalen
Voor printermodellen zonder touchscreen drukt u op om door
de instellingen te navigeren.
Kunt u faxen ontvangen?
Het probleem is
opgelost.
Contact klantenon-
dersteuning.
De afdrukkwaliteit van faxen is laag
Actie Ja Nee
Stap 1
Verbeter de afdrukkwaliteit.
aRaak in het startscherm Instellingen > Afdrukken > Kwaliteit aan.
bPas de instellingen aan.
Is de faxafdrukkwaliteit in orde?
Het probleem is
opgelost.
Ga naar stap 2.
Problemen oplossen 197
197


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