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Poor scanned image quality
Action Yes No
Step 1
Check if an error message appears on the display.
Is there an error message on the printer display?
Clear the error
message.
Go to step 2.
Step 2
Check the quality of the original document.
Is the quality of the original document satisfactory?
Go to step 3. Increase the scan
resolution settings
for a higherquality
output.
Step 3
Clean the scanner glass and the ADF glass using a clean, lintfree
cloth dampened with water.
Is the scanner glass clean?
Go to step 4. See “Cleaning the
scanner glass” on
page 205.
Step 4
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Go to step 5. Place the document
or photo facedown
on the scanner glass
in the upper left
corner.
Step 5
Send a print job, and then check for print quality problems.
From the General Settings menu, adjust the EcoMode settings.
From the Copy menu, adjust the Darkness setting.
When the print becomes faded, replace the toner cartridge.
Is the print quality satisfactory?
Go to step 6. See “Print quality
problems” on
page 258.
Step 6
Check the scan settings.
From the Scan screen, make sure the Content Type and
Content Source settings are correct for the document being
scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Go to step 7. Change the Content
Type and Content
Source settings to
match the document
being scanned.
Step 7
Increase the scan resolution settings for a higherquality output.
Did the increased resolution produce a higherquality output?
Problem solved. Contact customer
support.
Troubleshooting 288
288


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Toshiba e-STUDIO 385S Quick start guide - English - 19 pages

Toshiba e-STUDIO 385S User Manual - English - 18 pages

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Toshiba e-STUDIO 385S User Manual - German - 18 pages

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Toshiba e-STUDIO 385S User Manual - Dutch - 313 pages


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