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Action Yes No
Step 1
aMake sure your software program is using a correct fill pattern.
bResend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
aFrom the printer control panel, set the paper type and weight
in the Paper menu to match the paper loaded in the tray.
bResend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is
solved.
Step 3
Check if you are using a recommended type of paper.
aLoad the specified tray or feeder with a recommended type of
paper.
bResend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
aRedistribute the toner in the imaging unit.
1Remove the toner cartridge, and then the imaging unit.
2Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3Reinstall the imaging unit, and then the cartridge.
bResend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do vertical voids appear on prints?
Contact customer
support.
The problem is
solved.
Solving copy problems
“Copier does not respond” on page 278
“Partial document or photo copies” on page 278
“Poor copy quality” on page 279
“Scanner unit does not close” on page 280
Troubleshooting 277
277


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Others manual(s) of Toshiba e-STUDIO 385S

Toshiba e-STUDIO 385S Quick start guide - English - 19 pages

Toshiba e-STUDIO 385S User Manual - English - 18 pages

Toshiba e-STUDIO 385S User Manual - German - 325 pages

Toshiba e-STUDIO 385S User Manual - German - 18 pages

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Toshiba e-STUDIO 385S User Manual - Dutch - 313 pages


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