804400
3
Zoom out
Zoom in
Previous page
1/80
Next page
R161020P6900-TTEC
Ver00 F1 Issued in Apr. 2017
2017 TOSHIBA TEC CORPORATION All rights reserved
MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Start Guide
1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN
Patent; http://www.toshibatec.com/en/patent/
MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Start Guide
2
Available Manuals
Some manuals are printouts and others are PDF files on the Client Utilities/User Documentation DVD.
Printouts describe precautions and basic operations. Read “Safety Information” before using the
equipment. PDF files describe detailed copying functions and other settings.
Printouts
Safety Information
Describes the necessary precautions for use. Read this booklet first.
PDF files on the "Client Utilities/User Documentation DVD".
Quick Start Guide (This guide)
Describes the preparations, basic usage, FAQs, maintenance and regular cleaning.
PDF files on the "Client Utilities/User Documentation DVD".
Using the Client Utilities/User Documentation DVD
Windows:
1. Set the Client Utilities/User Documentation DVD in the DVD-ROM drive on your computer.
Soware Installer starts automatically.
If Soware Installer does not launch, use the explorer to open the [e-STUDIO] folder in the Client Utilities/
User Documentation DVD and double-click “Setup.exe”.
2. Select [I agree to the terms of the License Agreement.] and click [Next].
3. Click the Open User’s Manual link in Soware Installer.
The browser starts automatically and the menu is displayed.
If the menu is not displayed, use the explorer to open the [Manuals] folder in the Client Utilities/User
Documentation DVD and double-click “index.html”.
4. Click the title of the operator’s manual from the menu.
Mac OS:
1. Set the Client Utilities/User Documentation DVD in the DVD-ROM drive on your computer.
2. Open the [Manuals] folder in the Client Utilities/User Documentation DVD and double-click “index.
html”.
3. Click the title of the operator’s manual from the menu.
©2017 TOSHIBA TEC CORPORATION All rights reserved
Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC.
3
PDF files
Copying Guide
Describes how to use the Copy function.
Scanning Guide
Describes how to use the Scan function.
e-Filing Guide
Describes how to use the e-Filing function.
Template Guide
Describes how to use the Template function.
MFP Management Guide
Describes how to use the User Functions menu and
the Counter.
Fax Guide
Describes how to use the Fax function (optional).
Paper Preparation Guide
Describes how to load paper.
Specifications Guide
Describes the specifications of this equipment and
information on optional devices.
Hardware Troubleshooting Guide
Describes causes and solutions for hardware
problems such as paper misfeeds and errors on the
touch panel.
Soware Troubleshooting Guide
Describes causes and solutions for soware
problems such as the printer driver.
Soware Installation Guide
Describes how to install client soware such as the
printer driver.
Printing Guide
Describes how to use the Print function.
TopAccess Guide
Describes procedures for remote setup and
management from a web-based utility, “TopAccess.
“TopAccess” web utility allows you to manage the
equipment from a browser.
High Security Mode Management
Guide
Describes the conditions and settings for high
security mode. To comply with CC Certification, see
the “High Security Mode Management Guide”.
Help menu for client soware
See the Help menu for the following:
AddressBook Viewer
e-Filing Backup/Restore Utility
TWAIN Driver / File Downloader
To read PDF files
You need to install Adobe Reader or Adobe Acrobat Reader to view and print PDF manuals. If they are
not installed, you can download them from the Adobe Systems Incorporated website.
Trademarks
For trademarks, refer to the Safety Information.
When printing is performed by using the erasable blue toner of the e-STUDIO5008LP Series, only the
standard-size plain paper and the recycled paper (64 - 80 g/m2, 17 - 20 lb. Bond) can be used in order to
reuse paper eiciently. In addition, the finishing functions such as stapling, punching or center folding
cannot be accomplished.
4
Reading This Manual
Symbols in this manual
Important items are described with the symbols shown below. Read these items before using this
equipment.
Indicates a potentially hazardous situation which, if not avoided, could result in death,
serious injury, serious damage, or fire in the equipment or surrounding objects.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury, partial damage to the equipment or surrounding objects, or loss of data.
Indicates information to which you should pay attention when operating the equipment.
Read the following descriptions.
Describes handy information for operating the equipment.
&Indicates pages containing related information.
Original/paper direction
You can place paper or originals of A4 or B5 / LT size in a portrait or landscape direction. “-R” is added to
these paper sizes when the paper or original is placed in a landscape direction.
Example: A4 / LT size original on the original glass
You can only place paper or originals of A3 or B4 / LD or LG size in a landscape direction, therefore “-R”
is not added to these sizes.
Screens in this manual
Windows 10 screenshots are used to describe the procedures in Windows.
Screens may dier depending on your model and how the equipment is used, such as the status of the
installed options, the OS version, and the applications.
Illustration screens used in this manual are for paper in the A/B format. If you use paper in the LT
format, the display or the order of buttons in the illustrations may dier.
Portrait direction: A4 / LT Landscape direction: A4-R / LT-R
CONTENTS
5
Available Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Reading This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Notes regarding sheets of paper copied or printed with this equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Recommended Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 1 PREPARATIONS
Description of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Placing Paper and Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Installing Client Soware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
To visualize the eect of reuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Chapter 2 BASIC OPERATIONS
Home Screen Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Copying Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Fax Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Scanning Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
e-Filing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Printing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Printing by selecting the toner mode in the control panel . . . . . . . . . . . . . . . . . . . . . . . . .44
Chapter 3 MAINTENANCE
Replacing Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Replacing Waste Toner Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Replacing Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Regular Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Chapter 4 TROUBLESHOOTING
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter 5 INFORMATION ABOUT EQUIPMENT
Items Included with this Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Client Utilities/User Documentation DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Client Soware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
How to back up the data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
6
Recommended Toner Cartridges
For optimal printing performance, we recommend that you use only genuine TOSHIBA toner cartridges.
If you use a TOSHIBA-recommended toner cartridge, the following functions are available.
• Cartridge detection:
Notifies you if the toner cartridge is incorrectly installed.
• Toner remaining check:
Notifies you when there is little toner remaining in the cartridge, and informs your authorized service
representative automatically using a remote service.
• Image quality optimization:
Controls image quality according to the characteristics of the toner and allows you to print images of
an optimal quality.
If you are using a toner cartridge other than the one we recommend, the equipment may not be able to
detect whether or not it is installed. Even if the toner cartridge is correctly installed, the error message
“Toner not recognized” appears on the touch panel and printing may not be performed. You may not be
able to use the image quality optimization function, the toner remaining check function, and the remote
service function.
If you are using a toner cartridge other than the one we recommend, the toner will not be recognized. If
this occurs, contact your service representative.
Notes regarding sheets of paper
copied or printed with this equipment
Sheets of paper copied or printed using the erasable blue toner of this equipment may need to be
handled dierently from normal ones due to its nature. Take note of the following points to avoid
problems as a result of using this equipment.
Avoid the following actions as they may discolor the copy or printout.
Storing for long period of time
Leaving in places exposed to high temperature, such as the inside of a car
Leaving in places exposed to direct sunlight
Rubbing the print side hard with a rubber and the like
Do not use erasable blue toner for copying or printing important documents such as addresses and
certificates.
The reusability decreases sharply when the paper ends are folded or the paper is torn. Do not keep
unnecessary copies or printouts tucked inside notebooks and the like. Erase with e-STUDIO RD301
immediately.
Paper which has been written on with normal writing utensils such as ballpoint pens and pencils cannot
be erased and therefore will be rejected by e-STUDIO RD301. To make a note on a sheet of paper printed
by erasable blue toner of e-STUDIO3508LP/4508LP/5008LP, use “FriXion” pens made by Pilot
Corporation.
e-STUDIO RD301 cannot make the erased information completely invisible. Take extra care when
disposing of erased paper.
Do not use any paper with any printing done by the erasable blue toner of this equipment and then
erased by e-STUDIO RD301 in any multifunction system other than this equipment. This may cause a
malfunction.
Chapter 1
PREPARATIONS
Description of Components . . . . . . . . . . . . . . . . . . . . .8
Turning ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Placing Paper and Originals . . . . . . . . . . . . . . . . . . . .20
Installing Client Soware . . . . . . . . . . . . . . . . . . . . . .22
To visualize the eect of reuse . . . . . . . . . . . . . . . . . .24
Chapter 1 PREPARATIONS
8
Description of Components
This section describes the names and operations of the equipment.
1. Reversing Automatic Document Feeder or
Dual Scan Document Feeder
Scans both sides of the original one sheet at a
time.
& Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
2. Operator’s Manual Pocket (back side)
Stores the manual.
3. USB terminal (4-pin)
Connects to a PC with a commercially available
USB cable.
4. Network interface connector
Connects to a network.
5. Automatic duplexing unit
Prints on both sides of the paper. Open when
paper misfeeds occur.
6. Bypass tray
For printing on special media types such as Tab
Paper.
& P.33 “Bypass copying”
7. Main power switch
Turns the power ON or OFF.
& P.17 “Turning ON/OFF”
8. Paper holding lever
Places paper on the bypass tray.
9. Paper feed cover (on equipment)
Open to clear misfed paper.
10. Paper feed cover
Open to clear misfed paper in the Paper Feed
Pedestal or Large Capacity Feeder.
11. Paper size indicator
You can check the size of the paper set in the
drawer.
12. Paper Feed Pedestal and Additional
Drawer Module or Large Capacity Feeder
The Paper Feed Pedestal adds one drawer. The
Additional Drawer Module can be installed.
You can load A4 and LT size paper in the Large
Capacity Feeder.
& Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
13. Drawer
Load paper in the drawer.
& P.20 “Placing Paper and Originals”
& Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
14. Front cover
Open when replacing the toner cartridge.
Front / Right side
3
4
2
12
11
5
7
6
8
9
10
14
13
15, 16 1Back side
1
9
Description of Components
Le / Inner side
Erasable Blue
Black
10
12
11
9
5
3
4
6
7
2
1
8
1. Platen sheet
Stabilizes documents placed on the glass.
& P.53 “Regular Cleaning”
2. Original glass
For copying 3D originals, book-type originals,
and special paper such as OHP film, as well as
plain paper.
3. USB port
For printing files stored in USB device or saving
scanned data to the USB device.
4. Control panel
Sets and operates various types of functions
such as copying.
& P.12 “Control panel”
5. Toner cartridge
When toner runs out, a message is displayed.
Replace the cartridge.
& P.46 “Replacing Toner Cartridge”
6. Waste toner box
Replace this when a message about waste toner
box replacement is displayed.
& P.47 “Replacing Waste Toner Box”
7. Main charger cleaners
When the print result is uneven, clean the main
chargers.
& P.54 “Cleaning the main chargers and slit
glass”
8. Cleaner
Cleans the slit glass for printers.
& P.54 “Cleaning the main chargers and slit
glass”
9. Exit tray
Holds printouts.
10. Paper exit stopper
Prevents ejected paper from falling. Open when
you print on a larger size of paper such as A3 and
LD.
11. Scanning area
Reads documents fed through the Reversing
Automatic Document Feeder or Dual Scan
Document Feeder.
& P.53 “Regular Cleaning”
12. Original scale
For checking the size of an original placed on the
original glass.
15. Alarm lamp (Orange)
Lights when a paper misfeed has occurred in the
Reversing Automatic Document Feeder or Dual
Scan Document Feeder.
16. Document lamp (Blue)
Lights when originals are placed in the Reversing
Automatic Document Feeder or Dual Scan
Document Feeder.
Chapter 1 PREPARATIONS
10
Finisher / Inner Tray
MJ-1042
1. Upper cover
2. Front cover
3. Hole Punch Unit MJ-6011 Series
4. Sub-tray
5. Receiving tray
5
4
1
2
3
MJ-1109
1. Upper receiving tray
2. Stapling control section
3. Hole Punch Unit MJ-6105 Series
4. Front cover
5. Sub-tray
6. Lower receiving tray
7. Tray holder
12
5
6
7
3
4
When reused paper is used, pull out the sub-tray.
Open the tray holder when an attempt to output paper, which has a length longer than that of A3, is made or
if the paper on the upper receiving tray does not align itself neatly. The output paper will be more likely to be
aligned properly.
Pull out the sub-tray when an attempt to output paper, which is longer than the lower receiving tray, is made.
The output paper will be more likely to be aligned properly.
1
11
Description of Components
MJ-1110
1. Upper receiving tray
2. Stapling control section
3. Hole Punch Unit MJ-6105 Series
4. Front cover
5. Stopper
6. Saddle stitch tray
7. Sub-tray
8. Lower receiving tray
9. Tray holder
2
9
7
1
8
3
4
6
5
MJ-5015
1. Tray
1
Open the tray holder when an attempt to output paper, which has a length longer than that of A3, is made or
if the paper on the upper receiving tray does not align itself neatly. The output paper will be more likely to be
aligned properly.
Pull out the sub-tray when an attempt to output paper, which is longer than the lower receiving tray, is made.
The output paper will be more likely to be aligned properly.
Chapter 1 PREPARATIONS
12
Control panel
Make for various operations and settings.
891013 7
654
3
21
1112
1. [HOME] button
Displays the home screen.
& P.14 “Names and Functions on the Home
Screen
2. [POWER] button
Turns the power on or o.
3. MAIN POWER lamp
Turns on when the main power switch is ON.
4. [ENERGY SAVER] button
Enter or recover from energy saving mode.
5. [ACCESS] button
For when the department code or user
information has been set.
& P.73 “Logging in
6. Digital keys (Optional)
Use to enter numbers.
7. [PROGRAMMABLE1] button /
[PROGRAMMABLE2] button
Register frequently used functions to these
buttons and press them for quick access.
& MFP Management Guide (PDF) : “Chapter 2:
SETTING ITEMS (Admin)”
8. MEMORY RX lamp
Turns on when receiving fax data and fax
communications.
9. Alarm lamp
Turns on when an error occurs and action needs
to be taken.
10. PRINT DATA lamp
Turns on when receiving data such as print data.
11. [START] button
Starts operations such as copying. The blue lamp
on the le of the button turns on when the
equipment is ready.
12. [FUNCTION CLEAR] button
Clears all selected functions and return to the
default settings.
13. Touch panel
Configure various functions such as copying.
& P.15 “Using the Touch Panel”
Do not touch the touch panel under the following status:
Until the Home screen is displayed aer the power is turned ON
While the equipment is recovering from the Super Sleep mode
Otherwise, the touched position may not be detected properly. In such a case, reboot the equipment aer the
power is turned OFF or it is entered into the Super Sleep mode.
1
13
Description of Components
Adjusting the angle of the control panel
You can adjust the angle of the control panel between 7 and 90 degrees from the horizontal position.
Be careful not to catch your hands in the gap
between the equipment and the control panel.
This could cause an injury.
Chapter 1 PREPARATIONS
14
You can change the screen displayed when the equipment is turned on to another screen, such as the Copy
function screen. Contact your service technician or representative for details.
Names and Functions on the Home Screen
Displayed when you turn the equipment on or press the [HOME] button. Displays buttons for various
functions.
5
32 41
7 6
1. Recall button
Register functions, templates, URLs, etc. and
recall them.
& MFP Management Guide (PDF) : “Chapter 4:
APPENDIX”
2. Home Setting button
Modify the home screen settings.
& MFP Management Guide (PDF) : “Chapter 4:
APPENDIX”
3. Job Status button
Check the progress of jobs and the process
history.
& Soware Troubleshooting Guide (PDF) :
“Chapter 1: CONFIRMING JOB STATUS ON THE
TOUCH PANEL
4. [?] (Help) button
Display information on each function.
& P.59 “Using the Help
5. Next button
Move to the next page.
6. Page Position indicator
Display the current page position.
7. Status button
Displayed when information is available.
1
15
Description of Components
Using the Touch Panel
The touch panel supports swipe and pinch operations.
Press (Tap)
Lightly press buttons on the screen with your finger and li it immediately.
Swipe
Press the screen with your finger and slide it in one direction. Turns pages on the home screen and
scrolls up and down in a list.
Chapter 1 PREPARATIONS
16
Drag & Drop
You can replace the RECALL button on the home screen. Press the button with your finger, drag it to
another place, and li your finger.
Pinch (pinch and spread)
Press the screen with two fingers, pinch them together or spread them apart on the screen. You can use
this operation in previews of Easy Scan, Scan, and Fax functions.
17
1
Turning ON/OFF
Turning ON/OFF
This section explains how to turn the power ON and OFF as well as the energy saving mode. This operation diers
between when the MAIN POWER lamp (green) on the control panel is lit and when it is not.
Turning ON
When the MAIN POWER lamp (green) on the control panel is o:
Turn ON there.
When the MAIN POWER lamp (green) on the control panel on:
The home screen is displayed when ready.
When turning OFF, you also need to shut down by pressing the [POWER] button on the control panel. Do
not simply turn the main power switch OFF. For details, see the following page:
& P.18 “Turning OFF”
Log in to the equipment if you are managing this equipment with the Department Management function or
User Management function.
& P.73 “Logging in
Press the [POWER] button
The equipment starts warming up. The
message is displayed to inform you that the
equipment is warming up. This may take longer
than normal depending on the status and
condition.
While the equipment is warming up, you can
use the auto job start function. For details, see
the following guide:
& Copying Guide (PDF) : “Chapter 2: HOW TO
MAKE COPIES” - “Basic Copying Procedure”
Chapter 1 PREPARATIONS
18
Turning OFF
Follow the steps below. Check the following items before turning o the equipment.
No jobs should be le in the print job list.
The PRINT DATA lamp (blue) or the MEMORY RX lamp (green) should not be flashing.
(If the equipment is shut down while any of the above lamps are flashing, jobs in progress such as FAX
reception will be aborted.)
No computer should access the equipment over a network, such as TopAccess.
When the [ENERGY SAVER] button (green) is on or flashing on the control panel, or the touch panel screen is
still ON, do not press the main power switch to turn the power OFF. Stored data may be lost or the internal
storage device may be damaged.
If you press the [POWER] button while a job is running, a message is displayed asking if you want to delete
the current job and turn o the equipment.
When the equipment is not used for a long period of time:
Select [Shutdown] to select a shutdown option.
Check that the [ENERGY SAVER] button (green) has
stopped flashing and the touch panel screen is o.
Turn the power OFF with the main power switch.
The MAIN POWER lamp (green) turns o.P.8
“Front / Right side”
Press the [POWER] button.
You can then select how to turn the equipment
o. If you press [Hibernate] or [Shutdown], the
screen disappears and the equipment is turned
o aer a short while.
If you press [Hibernate] the memory contents
are saved to the internal storage device before
turning the equipment o. Select this if you
want to start up the equipment faster next time
it is turned on.
If you press [Shutdown] the system is restarted
and the system’s memory is initialized. Select
this if you will not use the equipment for a long
period.
When turning the equipment back on aer turning it o, wait for approximately 30 seconds.
1
19
Turning ON/OFF
Saving energy when not in use – energy saving modes –
The following modes are available; Automatic Energy Save mode, Sleep mode, and Super Sleep mode.
The table below shows the procedures to switch modes manually and conditions under which it enters
into or recovers from each mode.
Energy saving
modes
Procedure to switch
modes
Conditions to enter
the mode Status of equipment Conditions to recover
from the mode
Automatic
Energy Save
mode
When a specified
period of time *1 has
passed since the last
use of the equipment.
A message is displayed
to indicate the energy
saving status.
When you press the
[ENERGY SAVER]
button, or when print
data or fax data are
received.
Sleep mode
When you press the
[ENERGY SAVER]
button*2 or when a
specified period of
time *3 has passed.
When a particular
option *4 is installed or
when a particular
protocol *5 is enabled.
The touch panel
display turns o and
the [ENERGY SAVER]
button turns green.
Same as the Automatic
Energy Save mode.
Super Sleep
mode
When you press the
[ENERGY SAVER]
button*2 or when a
specified period of
time *3 *6 has passed.
When a particular
option *4 is not
installed and also a
particular protocol *5 is
disabled.
The touch panel
display turns o and
the [ENERGY SAVER]
button turns green.
When you press the
[ENERGY SAVER]
button, when print or
fax data are received
through a wired LAN,
or when the time set
for Scheduled Print
has come.
*1 The default value is 1 minute.
*2 The [ENERGY SAVER] button on the control panel.
*3 The default value is 1 minute .
*4 The Wireless LAN/Bluetooth Module.
*5 Any of IPX, AppleTalk and other protocols. When the IPsec function is enabled, the equipment enters Sleep mode. For
details, see the following guide:
& TopAccess Guide (PDF) : “Chapter 8: [Administration] Tab Page” - “[Setup] Item List”
*6 Depending on the network environment, the time for switching to Super Sleep mode may take more than 10 minutes even if
it is set to 10 minutes or less.
To change the time for entering each mode, see the following guide:
& MFP Management Guide (PDF) : “Chapter 2: SETTING ITEMS (Admin)” - “General”
For the European version
Contact your service representative to change the default settings.
When the set time for switching to Automatic Energy Save mode is the same as Sleep mode or Super
Sleep mode, the equipment enters into Sleep mode or Super Sleep mode.
If an original is placed on the original glass during energy saving mode, the size is not detected even when the
equipment recovers from this mode. Aer pressing the [START] button or the [POWER] button to recover from
the mode, place it on the glass again.
Chapter 1 PREPARATIONS
20
Placing Paper and Originals
This section explains how to set paper and originals. Incorrect setting causes image skews or paper misfeeds. Follow the
procedure below.
1
Pull out the drawer and set the side
guides so that they match the paper size.
2
Place paper face up.
3
Aer fanning the paper, place it face up.
Set the end guide so that it matches the
paper size.
4
Push in the drawer.
Be sure that the height of the stacked paper does
not exceed the MAX line indicated on the side
guides. If reused paper is curled, turn the curled
face down.
When loading reused paper erased by e-STUDIO
RD301, divide the paper into approximately 50
sheets, shule well and align before loading into
the drawer.
Placing paper
Be careful not to catch your fingers when pushing
the drawer back.
This could cause an injury.
See the following page for supported paper:
& Specifications Guide (PDF) : “Chapter 1:
SPECIFICATIONS OF PAPER”
1
21
Placing Paper and Originals
Placing originals
Original glass
1
Raise the Original Cover, the Reversing
Automatic Document Feeder, or Dual
Scan Document Feeder.
2
Place the original face down on the
original glass and align it with the le rear
corner.
3
Lower the Original Cover, the Reversing
Automatic Document Feeder, or Dual
Scan Document Feeder.
& Copying Guide (PDF) : “Chapter 2: HOW TO
MAKE COPIES” - “Enlarging or Reducing Images”
Reversing Automatic Document
Feeder / Dual Scan Document Feeder
1
Place the originals face up on the original
feeder tray.
2
Align the side guides to the original length.
Do not place any heavy objects (4 kg (9 lb.) or
over) on the original glass and do not press on it
with force.
Breaking the glass could injure you.
The original size is sometimes not detected correctly.
To prevent this, slowly and gently close the Original
Cover, Reversing Automatic Document Feeder, or Dual
Scan Document Feeder.
You need to specify the size for the following originals
because the size cannot be detected correctly.
- Highly transparent originals (e.g. overhead
transparencies, tracing paper)
- Totally dark originals or originals with dark
borders
- Non-standard size originals (e.g. newspapers,
magazines)
& Copying Guide (PDF) : “Chapter 2: HOW TO
MAKE COPIES” - “Specifying the Paper Size”
When the Original Cover, the Reversing Automatic
Document Feeder, or Dual Scan Document Feeder
is closed, the scanner lamp flashes to detect the
original size.
When placing mixed-size originals on the Reversing
Automatic Document Feeder or Dual Scan
Document Feeder, adjust the side guides to the
widest original, and then align the originals against
the guide on the front.
& P.60 “FAQs”
Chapter 1 PREPARATIONS
22
Installing Client Soware
This section describes how to install the client soware such as the printer driver from the Client Utilities/User
Documentation DVD.
Recommended installation
Install recommended client soware such as the printer driver all in one go.
Turn the power ON and check that the home screen is displayed on the touch
panel.
& P.17 “Turning ON/OFF”
1
Insert the Client Utilities/User Documentation DVD in the DVD-ROM drive of a
Windows computer.
Log onto Windows with a user account that allows installation such as “Administrators”.
2
Select [I agree to the terms of the License Agreement.] and click [Next].
3
Click [Recommended].
4
Click [Install].
5
A list of discovered printers is displayed.
1
Select this equipment on the list
and
2
click [OK].
6
1
23
Installing Client Soware
When the installation is complete, click [Finish].
For details of the Client Utilities/User
Documentation DVD, see the following
page:
& P.67 “Client Utilities/User
Documentation DVD”
For details of the recommended
installation, see the following guide:
& Soware Installation Guide (PDF) :
“Chapter 2: RECOMMENDED
INSTALLATION”
7
Click [Exit] and then [Yes].
8
Setting the printer driver
Before using the printer driver, you must configure the options installed.
Select the [Start] menu > [Settings] > [Devices] > [Devices and printers].
1
Right-click on TOSHIBA Universal Printer 2, and then click [Printer
properties].
2
Obtain configuration data of the options automatically by opening the
[Device Settings] tab menu.
3
Click [OK].
4
Chapter 1 PREPARATIONS
24
The eect of the reuse of this equipment and a paper reusable device can be easily visualized by applying “e-BRIDGE
Paper Reuse Report”.
To visualize the eect of reuse
The result of the eect can be exported with a CSV or PDF format file. For details, contact your service
technician or representative.
Chapter 2
BASIC OPERATIONS
Home Screen Operations . . . . . . . . . . . . . . . . . . . . . .26
Copying Operations . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Fax Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Scanning Operations . . . . . . . . . . . . . . . . . . . . . . . . . .38
e-Filing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Printing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Printing by selecting the toner mode in the control
panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Chapter 2 BASIC OPERATIONS
26
Home Screen Operations
You can recall functions and register functions on the home screen.
Recalling functions
Press the [HOME] button.
1
Press the function you want.
2
The following functions can be recalled as the default.
Simple Copy
Simple Scan
Copy
Scan
Fax (Optional)
Print
e-Filing
User Functions -User-
Language
Counter
EWB (Optional)
Home Screen Operations
27
2
Registering functions
Press the Home Setting button.
1
Press [Button Contents].
3
Press the Page Position indicator
to display the page where you
want to add the button.
34
Press a button that does not have
a function assigned.
5
Press [X] at the top right corner
of the button registration menu
screen.
Example
7
Select the function you want,
and then press [Confirm].
6
You can register not only the functions but also the job settings, URL and applications in the Home
screen. Moreover, you can remove the registered functions and perform customization such as a
change of the numbers, size and background of the buttons.
& Template Guide (PDF) : Chapter 1: REGISTERING JOB SETTINGS ONTO THE HOME SCREEN”
& MFP Management Guide (PDF) : “Chapter 4: APPENDIX”
& TopAccess Guide (PDF) : “Chapter 8: [Administration] Tab Page” - “[Registration] ([Administration]
tab) Item List”
Enter the Administrator
Password, and then press [OK].
2
Chapter 2 BASIC OPERATIONS
28
Using Simple Copy
Press [Simple Copy].
1
Specify the
1
number of copies
and
2
toner mode, and press
3
[Start].
Press [Stop] if you want to cancel while
copying.
3
If you have placed the original
document on the original glass,
press [Job Finish] to finish
copying.
4
Load the original document.
& P.21 “Placing originals
2
Simple Copy Settings
Sets
Specify the number of copies.
Toner Mode
Specify the toner mode and density.
Paper/Zoom
Specify the size of the copy paper and zoom.
Staple
Specify how to staple.
2-Sided
Specify the duplex setting for the original and
copies.
This is not available when [Erasable Blue] is
selected in the Toner Mode.
Home Screen Operations
29
2
Using Simple Scan
Press [Simple Scan].
1
Press [Address Book] and specify
the recipient E-mail address.
3
Specify the
1
color mode or
other items, and press
2
[Start].
4
Load the original document.
& P.21 “Placing originals
2
Simple Scan Settings
Color Mode
Specify the color mode.
File Format
Specify the file format.
A preview is displayed. Check
the image and press [OK].
5
Simple Scan sends the scanned data to an E-mail
address. An administrator needs to set up the
equipment in advance.
When you press [Address Book], you can
select whether to use a registered E-mail
address or enter an E-mail address
directly.
Resolution
Specify the resolution.
2-Sided
Specify the 2-Sided scan setting for the original.
When [Black] is selected in the Color Mode,
scanning is performed while [Blue Original] is
chosen in the Original Mode if it has been set for
Scan as a default.
Chapter 2 BASIC OPERATIONS
30
Copying Operations
This section explains procedures such as enlarging/reducing, duplex copying, and bypass copying.
Making copies
Press [Copy] on the home screen.
1
Place the original.
& P.21 “Placing originals
2
Press the [START] button. Copying starts.
To stop copying, press [Stop].
Printouts are ejected to the exit tray or the
receiving tray of the Finisher. The tray to
which the paper is ejected is indicated by
the arrow on the touch panel.
4
Specify the
1
number of copies,
2
orientation, and
3
mode as necessary.
You can switch the toner mode. The
following modes are available.
Erasable Blue:
Copies in erasable blue toner.
Black:
Copies in black and white. (Default)
3
Copying Operations
31
2
Enlarging/Reducing
Press [Zoom].
1
Select the paper size,
press [AMS], and then
[OK].
When copying a set of originals with
dierent sizes and directions, press
[Mixed Size].
2
Selecting finishing mode
(sorting)
Press [Finishing].
When using the Reversing Automatic
Document Feeder or the Dual Scan
Document Feeder, the sorting mode is
automatically set.
1
1
Press [Sort] and then
2
[OK].
2
To set the staple and hole punch mode, you
need optional finishing devices.
& P.70 “Options
This is not available when [Erasable Blue] is
selected in the Toner Mode.
Chapter 2 BASIC OPERATIONS
32
Setting duplex copy
Press [2-Sided].
1
Select the duplex mode and
then
2
press [OK]. Specify the
[Copy] and [Original Direction] as
necessary.
You can select from 5 types.
For example, the following settings can
be made.
1-sided original to 2-sided copy:
2-sided original to 2-sided copy:
2
Setting original mode
Press [Original Mode].
1
1
Select the original mode and
then
2
press [OK].
You can choose from 4 types.
For example, the following setting can
be made.
Originals printed by this equipment:
2
Copying Operations
33
2
Density adjustment
Press or to adjust the density
manually.
To lighten, press , to darken, press .
Press [Auto] to adjust the density
automatically.
By default, density adjustment is set to
[Auto].
Bypass copying
1
Move the paper holding lever
to the outside, and then
2
place paper face down on the
bypass tray.
1
1
Press the button
corresponding to the size of
paper set on the bypass tray, and
then
2
[OK].
3
Press the [START] button. Bypass
copying starts.
4
Align the side guides to the
paper length and then move the
paper holding lever toward the
equipment.
2
If reused paper is curled, turn the curled
face down.
Chapter 2 BASIC OPERATIONS
34
Fax Operations
This section explains procedures for sending a fax, such as specifying fax numbers in the address book or setting the
transmission conditions.
Press [Fax] on the home screen.
1
Sending a fax
1
Press ( ) on the touch panel and enter the recipient fax number with the
2
ten key.
If you make a mistake when entering a fax
number, press [Back Space] to delete one by
one.
Press [Clear] to delete all the numbers you
entered.
3
Press [Send].
You can also press the [START] button on
the control panel to send a fax.
4
Place the original.
& P.21 “Placing originals
2
Fax Operations
35
2
Specifying recipients in
the address book
Specifying recipients one by one
1
Press ( ) and then
2
select the
recipient.
Confirming recipients
Select the recipient address you
want to check from the address
list.
1
Check the recipient address on
the displayed screen.
Press [Clear] to delete the recipient.
2
Specifying recipients in groups
1
Press ( ) and then
2
select the
recipient.
You can specify up to 400 recipients
(single and group).
To cancel a selected recipient, press it
again.
Chapter 2 BASIC OPERATIONS
36
Setting the transmission
conditions
Canceling reserved
transmissions
Press [Option].
1
The transmission condition
setting screen is displayed.
Original Mode: When sending originals
printed by the erasable blue toner of this
equipment, choose [Text] to send in the
appropriate image quality for the
originals.
2
Press [Job Status].
1
Aer each item is set, press
[Close].
3
1
Press [Fax],
2
select the
reserved transmission you want
to delete, and then
3
press
[Delete].
2
Press [Delete] on the
confirmation screen.
3
Fax Operations
37
2
Checking communication
status (log)
Press [Job Status].
1
1
Select the [Log] tab and
then
2
press [Send].
Press [Receive] to check the fax
reception log.
2
If [OK] is indicated in the
“Status”, the transmission
succeeded.
To register recipients in the address book from
the send/receive log screen, select the record in
the send or receive log, and then press [Entry].
3
Registering recipients
Press [User Functions -User-] on
the home screen and then
[Address].
1
1
Press an open button to
create a new recipient and then
2
[Entry].
2
1
Enter the address
information, and then press
2
[OK].
To register a group in the address book, see the
following guide:
& MFP Management Guide (PDF) : “Chapter 1:
SETTING ITEMS (User)” - “Address”
3
Chapter 2 BASIC OPERATIONS
38
Scanning Operations
This section explains procedures for the scanning function, such as how to store scanned data in a shared folder and
store data in a Windows computer.
Press [Scan] on the home screen.
1
Make the scan settings.
3
Storing the scanned data in a shared folder
Press [File].
4
Place the original.
& P.21 “Placing originals
2
Press [Scan].
6
1
Set [File Name],
2
File
Format, etc. and then
3
press
[OK].
5
To scan in the appropriate image quality
for originals printed by this equipment,
choose [Blue Original] for original mode.
Scanning Operations
39
2
Storing scanned data of a shared folder in a Windows
computer
Start Windows Explorer.
1
Enter the name of the shared folder in which the IP address of the equipment
and the scanned data are stored in the address bar using the following
format, and then press the [Enter] button.
Format: \\[IP address of the equipment] \file_share
e.g.) When the IP address of the equipment is 192.168.0.10, enter
\\192.168.0.10\file_share in the address bar of Windows Explorer.
For the IP address of the equipment, ask your network administrator.
It is useful to make a shortcut of the “file_share” folder, as this allows you to skip step 2.
2
Store the scanned data in a Windows computer.
Scanned data stored in the shared folder is automatically deleted in 30 days by default. Store
it in a Windows computer before that.
3
Chapter 2 BASIC OPERATIONS
40
e-Filing Operations
This function allows you to store documents in the internal storage device of the equipment and then print as
required.
Press [Copy] on the home screen.
1
Storing documents
Originals are stored as e-Filing documents.
Press [Storage] and then
2
[Store To e-Filing].
3
You can store documents by copying them, scanning them, or using the printer driver. For details, see the
following guides:
& Scanning Guide (PDF) : “Chapter 2: SCANNING (BASIC OPERATION)” - “Saving Data in e-Filing Boxes”
& Printing Guide (PDF) : “Chapter 2: PRINTING FROM WINDOWS APPLICATIONS” - “Outputting a Job Saved to
the Equipment”
Press the [START] button to
store the documents.
5
1
Specify the box to be stored
and the document name, and
then
2
press [OK].
When “Print this document?” appears,
press [Yes] if you want to print and store.
4
Place the original.
& P.21 “Placing originals
2
41
2
e-Filing Operations
Press [e-Filing] on the home screen.
1
Printing Documents
The following explains how to print documents stored in e-Filing.
1
Select the document you want to print, and then
2
press [Print].
You can preview selected documents as thumbnails.
You can delete selected documents from e-Filing.
This allows you to make print settings, such as selecting the duplex printing mode or
adding page numbers.
You can print specific pages for confirmation.
3
Select the box that contains the document you want to print.
2
Chapter 2 BASIC OPERATIONS
42
Printing Operations
The following explains basic operations of the printing function. This is for printing from a Windows computer with a
Universal Printer 2 driver which needs to be installed in advance.
Select [Print] in the [File] menu of the application.
1
Set the print options, and click [OK].
3
1
Select the printer driver of the equipment, and then
2
click
[Preferences] ([Properties]).
2
Click [Print] ([OK]).
To install the printer driver in a Windows computer, see the
following guide:
& P.22 “Installing Client Soware
& Soware Installation Guide (PDF) : “Chapter 3:
INSTALLING PRINTER DRIVERS FOR WINDOWS
To install the printer driver in a Mac computer, see the
following guide:
& Soware Installation Guide (PDF) : “Chapter 4:
INSTALLING PRINTER DRIVERS FOR MAC OS
4
43
2
Printing Operations
Setting Universal Printer 2 driver
To specify Front cover printing
Click the [Paper Handling] tab.
To adjust Image quality
Click the [Image Quality] tab.
To print with character strings or graphics on the background of the paper
Click the [Eect] tab.
To skip blank pages
Click the [Others] tab.
To print with templates
Click the [Templates] tab.
To specify paper size or number of copy sets
Click the [Basic] tab.
To specify 2-sided printing or N-up printing
Click the [Finishing] tab. If the Finisher and the Hole Punch Unit are installed, “Staple” and
“Hole Punch” are available.
Select “Number of pages per
Sheet” to print several pages
on one sheet. Pages are
reduced to fit the selected
paper size and printed.
2IN1 4IN1
Chapter 2 BASIC OPERATIONS
44
Printing by selecting the toner mode
in the control panel
When [Multi Station Job] is selected in printing from a printer driver, the toner mode and finishing mode
can be specified when a job is executed on the control panel. To use the multi station print function,
Multi Station Print Enabler is necessary.
Select [Multi Station Print] in [Print Job] of a printer driver.
1
Set the print functions as required and execute printing.
2
Press [Print] on the home screen.
3
Select [Multi Station] in [Job Type].
4
Select the job to be printed and press [Settings].
5
Change the settings of the items such as the toner mode and press [Print].
6
To use the multi station print function, setting in TopAccess is necessary.
& TopAccess Guide (PDF): “Chapter 8: [Administration] Tab Page” - “[Setup] Item List” - “Print Service settings”
Printing from another equipment unit on a network is possible if it has been linked with the multi station print
function.
Chapter 3
MAINTENANCE
Replacing Toner Cartridge . . . . . . . . . . . . . . . . . . . . .46
Replacing Waste Toner Box . . . . . . . . . . . . . . . . . . . . .47
Replacing Staple Cartridge . . . . . . . . . . . . . . . . . . . . .48
Regular Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Chapter 3 MAINTENANCE
46
Replacing Toner Cartridge
If a message is displayed informing you that the toner cartridge needs replacing, follow the procedures below.
1
Open the front cover.
2
Remove the toner cartridge to be
replaced.
x10
3
Shake the new toner cartridge well to
loosen the toner inside.
4
Pull o the seal.
5
Align the new toner cartridge to the guide.
Insert it up to the black line.
6
Close the front cover.
Never attempt to incinerate toner cartridges.
Dispose of used toner cartridges and waste toner boxes in accordance with local regulations.
47
3
Replacing Waste Toner Box
Replacing Waste Toner Box
If a message is displayed on the touch panel informing you that the waste toner box needs replacing, follow the procedures
below.
1
Open the front cover and put your fingers in the
waste toner box front grooves, pull it toward
you while pushing down the top latch.
2
Take out the slit glass cleaner inside the cover.
3
Insert the cleaner through the service hole of
the developer until you reach the end.
4
Insert the cleaner until you hit the end, and
then pull it out. Repeat this 3 times for each
unit. When you finish cleaning, attach the
cleaner so that its head is on the right and the
handle is on the le.
5
Push the waste toner box until the top latches
click. Close the front cover by pressing both
edges.
Never attempt to incinerate waste toner boxes.
Dispose of used toner cartridges and waste toner boxes in accordance with local regulations.
Chapter 3 MAINTENANCE
48
Replacing Staple Cartridge
If a message is displayed informing you that the staple cartridge needs replacing, follow the procedures below.
1
Open the front cover of the Finisher.
2
Remove the staple cartridge.
3
Take the empty staple case out of the
staple cartridge.
4
Install a new staple case into the staple
cartridge.
5
Install the staple cartridge.
6
Close the front cover of the Finisher.
Stapler Unit of Finisher
49
3
Replacing Staple Cartridge
1
Open the front cover of the Finisher.
2
Remove the staple cartridge.
3
Take the empty staple case out of the
staple cartridge.
4
Install a new staple case into the staple
cartridge.
5
Install the staple cartridge.
6
Close the front cover of the Finisher.
Stapler Unit of Saddle Stitch Finisher
Chapter 3 MAINTENANCE
50
1
Open the front cover of the Finisher, and
then pull out the saddle stitch unit.
2
Take out the two empty staple
cartridges.
3
Take the empty staple case out of the
staple cartridge.
4
Install a new staple case into the staple
cartridge and remove the seal bundling
the staples.
5
Install two new staple cartridges.
6
Insert the saddle stitch unit into the
Finisher, and then close the front cover.
Saddle Stitch Unit of Saddle Stitch Finisher
Do not use the Saddle Stitch Finisher without having reattached the staple cartridges.
51
3
Replacing Staple Cartridge
1
Li up the control panel, and open the
front cover of the Finisher.
2
Holding the lever, move the finisher to
the le until it comes to a stop.
3
Open the Hole Punch Unit while pushing
the lever.
4
Remove the staple cartridge.
5
Push the buttons on both sides of the
cartridge to take o the staple case.
6
Install a new staple case.
Stapler Unit of Inner Finisher
Chapter 3 MAINTENANCE
52
7
Install the staple cartridge.
8
Return the Hole Punch Unit to its original
position.
9
Carefully return the finisher to its
original position.
10
Close the front cover of the Finisher.
Do not put your hand or fingers on the top of the finisher when closing it.
This could cause an injury.
53
3
****************
Regular Cleaning
Poor quality printing such as uneven and soiled images can be improved by simple cleaning. This section describes the
cleaning methods.
Regular Cleaning
Cleaning for the scanning area, original glass, guides, and platen sheet
We recommend cleaning the following items weekly, so that the originals can be scanned cleanly. Be
careful not to scratch the parts.
Be careful not to scratch the parts.
When cleaning the surface of the equipment, do not use such organic solvents such as thinner or benzine.
- This could warp the shape of the surface or leave it discolored.
When using a chemical cleaning pad, follow the instructions provided with the pad.
34
2
15
2
1. Scanning area (surface of the long rectangular glass) / 2. Original glass
Wipe it with a so dry cloth. If there are still stains remaining, wipe with a piece of so cloth which has been
moistened with water and then squeezed well.
Do not use liquids other than water (such as alcohol, organic solvents or neutral detergent).
3. Guide / 4. Platen sheet
Clean the surface as follows depending on the stain.
Clean it with a so cloth.
Clean it with a so cloth lightly moistened with water.
Clean it with a so cloth lightly moistened with alcohol, and then wipe it with a dry cloth.
Clean it with a so cloth lightly moistened with watered-down neutral detergent, and then wipe it with a
dry cloth.
5. Scanning area of Dual Scan Document Feeder (surface of the long rectangular glass)
Wipe it with a so dry cloth. If there are still stains remaining, wipe with a piece of so cloth which has been
moistened with water and then squeezed well.
Do not use liquids other than water (such as alcohol, organic solvents or neutral detergent).
Cleaning for the front cover
When the front cover has got dirty, lightly wipe it clean with a so cloth.
Be careful not to scratch the parts to be cleaned.
Do not use a hard cloth or dirty cloth or a tissue.
Chapter 3 MAINTENANCE
54
Check that the cleaning knob is fully inserted aer cleaning.
1
Open the front cover.
2
Pull out the cleaner until the mark
appears, and then return it. Repeat this 3
times for each unit.
3
Put your fingers in the waste toner box
front grooves and pull it toward you
while pushing down the top latch, and
then clean the slit glass.
For instructions on how to clean the slit
glass, see the following page:
& P.47 “Replacing Waste Toner Box”
(Steps 2 to 5)
4
Close the front cover.
Cleaning the main chargers and slit glass
If the inside of the main chargers and the slit glass are dirty, the dirt will be transferred to the copied
image. Clean them following the procedure below.
Chapter 4
TROUBLESHOOTING
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter 4 TROUBLESHOOTING
56
Troubleshooting
When problems such as paper misfeeds occur, see the following explanations or the guides (PDFs) on &P.58 “About
the Troubleshooting Guides” .
When paper misfeeds occur
When paper misfeeds occur, follow the instructions on the touch panel or see the following guide:
& Hardware Troubleshooting Guide (PDF) : “Chapter 1: TROUBLESHOOTING FOR THE HARDWARE” -
“Clearing a Paper Misfeed”
Covers of the equipment and the options
The covers of the equipment and the options to be opened when paper misfeeds occur are indicated by
the arrows in the following illustrations.
Symbols for paper misfeeds or messages etc.
occasionally appear on the touch panel.
For details of the paper misfeed symbols, see the
following guide:
& Hardware Troubleshooting Guide (PDF) : “Chapter
1: TROUBLESHOOTING FOR THE HARDWARE” -
“Clearing a Paper Misfeed”
For details of the messages on the touch panel, see
the following guide:
& Hardware Troubleshooting Guide(PDF) : “Chapter
1: TROUBLESHOOTING FOR THE HARDWARE” - “Messages Displayed on the Touch Panel”
Symbols and messages appear on the touch panel
Drawer
Large Capacity Feeder
Reversing Automatic Document Feeder
Dual Scan Document Feeder
Paper Feed Pedestal
57
4
Troubleshooting
Covers of the Finisher, the Hole Punch Unit and the Bridge Unit
The covers of the Finisher, Hole Punch Unit and Bridge Unit to be opened when paper misfeeds occur are
indicated by the arrows in the following illustrations.
The Inner Finisher and the Hole Punch Unit
The Finisher, the Hole Punch Unit and the Bridge Unit
The Saddle Stitch Finisher, the Hole Punch Unit and the Bridge Unit
Chapter 4 TROUBLESHOOTING
58
About the Troubleshooting Guides
The Hardware Troubleshooting Guide and the Soware Troubleshooting Guide (PDFs) describe the
causes and solutions for problems that may occur.
References to the Hardware Troubleshooting Guide
Chapter Title Section
Chapter 1 TROUBLESHOOTING FOR THE
HARDWARE
When This Screen Is Displayed
Messages Displayed on the Touch Panel
Clearing a Paper Misfeed
Clearing a Staple Jam
Replacing a Toner Cartridge
Replacing the Waste Toner Box (Color Models /
e-STUDIO5008LP Series)
Refilling With Staples
Cleaning the Inside of the Equipment
Cleaning the Hole Punch Dust Bin
When Printed Sheets Overflow from the Exit Tray
Chapter 2 WHEN SOMETHING IS WRONG WITH
THE EQUIPMENT
When You Think Something Is Wrong With the Equipment
Regular Maintenance
References to the Soware Troubleshooting Guide
Chapter Title Section
Chapter 1 CONFIRMING JOB STATUS ON THE
TOUCH PANEL
Confirming Job Statuses of Printing/Copying/Scanning/
Faxing
Chapter 2 TROUBLESHOOTING FOR COPYING Copying Problems
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems
Printer Driver Problems
Network Connection Problems
Client Problems
Hardware Problems
Chapter 4 TROUBLESHOOTING FOR SCANNING Scanning Problems
Chapter 5 TROUBLESHOOTING FOR e-Filing e-Filing Web Utility Problems
Chapter 6 TROUBLESHOOTING FOR NETWORK
CONNECTIONS
Locating the Equipment in the Network
LDAP Search and Authentication Problems
Printing Problems (Network Related)
Network Fax (N/W-Fax) Driver Problems
Client Soware Authentication Problems
Wireless LAN Connection Problems
Chapter 7 TROUBLESHOOTING FOR FAXING Faxing Problems
Chapter 8 CHECKING THE EQUIPMENT STATUS
WITH TopAccess
Hardware Status Icons on TopAccess [Device] Tab
Error Messages
Error Codes
Chapter 9 WHEN SOMETHING IS WRONG WITH
THE EQUIPMENT When You Think Something Is Wrong With the Equipment
59
4
Troubleshooting
Error codes
Press Job Status button on the home screen and
then the [Log] tab on the touch panel. The job
history and error codes are displayed in the Log
menu.
& Soware Troubleshooting Guide(PDF) : “Chapter
8: CHECKING THE EQUIPMENT STATUS WITH
TopAccess” - “Error Codes
Using the Help
You can display the Help for this equipment by
pressing on screens that have at the top right
corner.
Chapter 4 TROUBLESHOOTING
60
This section introduces FAQs from our customers. If you have a problem, read this section first.
FAQs
Copying
Can I copy originals in dierent sizes
in one go?
Yes. By using the Reversing Automatic Document
Feeder or the Dual Scan Document Feeder, you
can copy more than one original in dierent sizes
such as A4 or B4 in one go.
Original sizes that can be copied in one go are as
follows:
North America: LD, LG, LT, LT-R, COMP
Outside North America: A3, A4, A4-R, B4, B5, FOLIO
1. Place paper in the drawer. If you want to copy
on paper of the same size as the originals, place
paper of the corresponding size in the dierent
drawers.
2. Adjust the side guides to the widest original.
Place the originals by aligning them against the
guide on the front.
B4
A4-R
3. Press [Zoom].
4. Press [Mixed Size].
5. If you want to copy all the originals on paper of
the same size, press [AMS].
6. Press [OK] to return to the basic menu for
copying functions.
7. <To copy on paper of the same size>
Press an icon on the touch panel that indicates
the drawer containing the paper size you want.
<To copy on paper of the same size as the
original>
Press [APS].
8. Press the [START] button on the control panel.
& Copying Guide (PDF) : “Chapter 2: HOW TO
MAKE COPIES” - “Specifying the Paper Size” -
“Copying mixed-size originals in one operation
Can I copy an A5 original with the
Reversing Automatic Document Feeder or
the Dual Scan Document Feeder?
Yes. Place an A5 original on the Reversing
Automatic Document Feeder or the Dual Scan
Document Feeder in a landscape direction.
For how to place originals on the Reversing
Automatic Document Feeder or the Dual Scan
Document Feeder or the available types and sizes
of originals see the following guide:
& Paper Preparation Guide (PDF) : “Chapter 2:
PLACING ORIGINALS” - “Placing Originals” -
Acceptable originals”
Black streaks appear on the copied image.
If the scanning area is dirty, black streaks may
appear on the copied image or faxes made with
the Reversing Automatic Document Feeder or the
Dual Scan Document Feeder.
Clean the scanning area. See the following page or
the following guide:
ABC
& P.53 “Regular Cleaning”
& Hardware Troubleshooting Guide (PDF) :
“Chapter 2: WHEN SOMETHING IS WRONG WITH
THE EQUIPMENT” - “Regular Maintenance”
61
4
FAQs
Faxing
Can I forward a received fax?
Yes. You can forward a received fax to another
facsimile as it is, or as an Internet Fax job.
To forward a fax, you need the previous settings.
See the following guide:
& GD-1370 Fax Guide : “Chapter 3: USING THE FAX
UNIT (USEFUL FUNCTIONS)” - “Using the Mailbox
Function
You can also forward to a shared folder in this
equipment, an e-Filing box, or an E-mail address
other than a fax number or an internet fax number,
from the TopAccess menu. See the following
guide:
& TopAccess Guide (PDF) : “Chapter 5:
[Registration] Tab Page” - “[Registration] How to
Set and How to Operate” - “Managing mailboxes”
How can I register or change a sender’s
name or fax number?
You can register or change a sender’s name or fax
number as follows.
User Functions -User- > Admin > Fax > Terminal ID
& MFP Management Guide (PDF) : “Chapter 2:
SETTING ITEMS (Admin)” - “Fax” - “Registering the
terminal ID”
How can I prevent mistakes
in sending faxes?
To prevent mistakes, confirm that you set the
correct recipient before you send a fax. See the
following page:
& P.35 “Confirming recipients
You can also prevent mistakes by following the
steps below. For details, contact your service
technician or representative.
Disable the direct input of fax numbers and limit
the destination setting to selections from the
address book.
Specify the destination twice and compare them.
If they are the same, send the fax.
Can I send a fax from a computer?
Yes. You can send a fax or an Internet Fax from a
computer in which the N/W-Fax Driver is installed.
You do not need to print the original fax.
1. Select [Print] in the [File] menu of the
application.
2. Select [TOSHIBA e-STUDIO Fax], and then click
[Preferences] ([Properties]).
3. Specify the destination on the [Send] tab of the
printer driver, and then click [OK].
4. Click [Print] ([OK]).
& GD-1370 Fax Guide : “Chapter 4: USING N/W-
FAX DRIVER (NETWORK FAX)” - “Sending Network
Faxes”
& Soware Installation Guide (PDF) : “Chapter 2:
RECOMMENDED INSTALLATION”
Chapter 4 TROUBLESHOOTING
62
Printing
I have installed a printer driver
but cannot print.
Confirm if the port setting of the printer driver is
correct.
* Log into Windows using an account that allows
installation, such as for administrators.
1. Select [Devices and Printers] in the [Start]
menu.
2. Right-click [TOSHIBA Universal Printer 2], and
then click [Printer properties].
3. Select the port of this equipment in the [Print
to the following port(s)] list on the [Ports] tab of
the printer driver. Click [Configure Port].
4. Confirm if the IP address of this equipment is
set correctly in the [Printer Name or IP Address]
box in [Configure Standard TCP/IP Port
Monitor].
5. Confirm if [Raw] is selected in [Protocol] in
[Configure Standard TCP/IP Port Monitor] and
“9100” is entered in the [Port Number] box of
[Raw Settings].
If the problem still occurs, see the following guide
or contact your administrator:
& Soware Troubleshooting Guide (PDF) :
“Chapter 3: TROUBLESHOOTING FOR PRINTING”
or “Chapter 6: TROUBLESHOOTING FOR NETWORK
CONNECTIONS”
Can I print on non-standard size paper?
Yes. You can print by registering a custom paper
size on the printer driver.
* Log into Windows using an account that enables
installation, such as for administrators.
& Printing Guide (PDF): “Chapter 2:PRINTING
FROM WINDOWS APPLICATIONS” - “Setting the
Paper and Reproduction Ratio” - “Using various
types of paper”
Scanning
How can I scan an image
in the JPEG format?
Select [Full Color] or [Gray Scale] for color modes
in the scan setting, and then select [JPEG] for the
file format.
& Scanning Guide (PDF) : “Chapter 2: SCANNING
(BASIC OPERATION)” - “Saving Data in the Shared
Folder” or “Sending Data to an E-mail Address” or
“Saving Data to a USB Storage Device”
Where is the scanned file stored?
If you have specified [File] as the storage directory,
data is stored in a shared folder “file_share” in the
internal storage device of this equipment. To
download the data, see the following page:
& P.39 “Storing scanned data of a shared
folder in a Windows computer”
I cannot forward the scanned data to a
folder on the network.
Check the following:
Is the specified folder shared? Setting the shared
folder may dier depending on the equipment or
OS.
Is the network path for the folder entered
correctly?
Is the login user name or password entered
correctly?
Is your antivirus soware blocking writing to the
network folder?
[Remote 1] (or [Remote 2]) cannot be
selected in [Save as File].
Confirm the shared folder setting on the
TopAccess menu.
1. Select as follows: [Administration] tab > [Setup]
> [Save as file].
2. Confirm that [Use Network Folder Destination]
is selected on [Destination].
3. Confirm that [Remote 1] (or [Remote 2]) of
[Remote 1 and Remote 2 Settings] is selected.
& TopAccess Guide (PDF) : “Chapter 8:
[Administration] Tab Page” - “[Setup] Item List”
- “Save as File settings”
63
4
FAQs
I cannot print from my computer.
Check the following:
Is the power turned ON?
Is the power cable plugged in? If it is not, turn the
MAIN POWER switch OFF, and then plug the
power cable into an outlet.
Is the network cable disconnected? If it is
disconnected, connect it to the network interface
connector.
Has toner or paper run out?
Does the set number of pages exceed the
maximum allowed for the specific department or
user?
If the problem still occurs aer checking the
above, see the following guide or contact your
administrator:
& Soware Troubleshooting Guide (PDF) :
“Chapter 3: TROUBLESHOOTING FOR PRINTING”
or “Chapter 6: TROUBLESHOOTING FOR NETWORK
CONNECTIONS”
Client soware
“Devices are not discovered in your
network.” appears while installing
the printer driver.
If this equipment is not discovered on the network
while installing the printer driver, the following
message appears. See the following guide:
& Soware Installation Guide (PDF) : “Chapter 3:
INSTALLING PRINTER DRIVERS FOR WINDOWS” -
“Installing the Printer Drivers”
I cannot install the printer driver or
other soware.
Try the following and then reattempt the
installation.
Uninstall any existing printer drivers.
Quit resident soware such as antivirus soware.
Log into Windows using an account that enables
installation, such as for administrators.
Can I register data in CSV file to
the address book?
Yes. You can register them from the AddressBook
Viewer or TopAccess. See the following guide:
& Help menu of AddressBook Viewer
& TopAccess Guide (PDF) : “Chapter 8:
[Administration] Tab Page” - “[Maintenance] How
to Set and How to Operate” - “Importing and
exporting”
Chapter 4 TROUBLESHOOTING
64
Other questions
How can I confirm or change the IP address
of this equipment?
Follow the steps below on the touch panel:
User Functions -User- > Admin > Network > IPv4
& MFP Management Guide (PDF) : “Chapter 2:
SETTING ITEMS (Admin)” - “Network
The equipment does not recognize
the inserted USB media.
Confirm that the USB media is securely inserted to
the USB port.
USB media for this equipment must meet the
following conditions.
Formatted in FAT16 or FAT32
Only one partition
* Some USB media may not be recognized even if
it meets the conditions above. Try to use USB
media of other manufacturers that meet the
conditions above.
& Scanning Guide (PDF) : “Chapter 2: SCANNING
(BASIC OPERATION)” - “Saving Data to a USB
Storage Device”
& Printing Guide (PDF) : “Chapter 4: OTHER
PRINTING METHODS” - “Printing files from USB
media (USB Direct Printing)”
How can I check the remaining amount of
toner in a toner cartridge?
Follow the steps below:
1. Press Job Status button on the home screen.
2. Press the [Toner] tab.
3. When you have finished checking, press
[Close].
Replace the toner cartridge when a message is
displayed on the touch panel.
& Soware Troubleshooting Guide (PDF) :
“Chapter 1: CONFIRMING JOB STATUS ON THE
TOUCH PANEL” - “Confirming Job Statuses of
Printing/Copying/Scanning/Faxing”
The paper misfeed symbol
does not disappear even aer the paper
misfeed in the Reversing Automatic
Document Feeder or the Dual Scan
Document Feeder has been cleared.
Open the cover beneath the Reversing Automatic
Document Feeder or the Dual Scan Document
Feeder, and then remove the original.
& P.56 “When paper misfeeds occur”
& Hardware Troubleshooting Guide (PDF) :
“Chapter 1: TROUBLESHOOTING FOR THE
HARDWARE”
Some functions written in the Operator’s
Manuals cannot be used.
This depends on the settings of this equipment or
the access privilege given to the user, even though
they are written in the Operator’s Manuals. For
details, contact your administrator.
Chapter 5
INFORMATION
ABOUT EQUIPMENT
Items Included with this Equipment. . . . . . . . . . . . .66
Client Utilities/User Documentation DVD . . . . . . . .67
Client Soware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
67
5
Client Utilities/User Documentation DVD
Contains pdf files of the Operator’s Manuals and the following client soware such as the printer drivers and the utility
soware.
Client Utilities/User Documentation DVD
Client soware
For Windows Client Soware Installer
Universal Printer 2 driver
Universal PS3 printer driver
Universal XPS printer driver
TWAIN driver
File downloader
N/W-Fax driver
AddressBook Viewer
Remote Scan driver
WIA driver
e-Filing Backup/Restore Utility
For Mac OS The PPD file and plug-ins used for the Mac OS X 10.6.8 or later
For UNIX/Linux UNIX/Linux filter (Solaris, HP-U, AIX, Linux)
CUPS
To install the client soware, see the following guide:
& Soware Installation Guide (PDF) : “Chapter 1: OVERVIEW”
For details of the client soware, see the following page:
& P.68 “Client Soware
Chapter 5 INFORMATION ABOUT EQUIPMENT
68
Client Soware
Outlines the client soware of the equipment. You need to install soware except for e-Filing Web utility and TopAccess
before use.
Client soware for printing functions
Universal Printer 2 driver Installed during the Recommended Installation.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 3: INSTALLING PRINTER DRIVERS FOR WINDOWS
& P.42 “Printing Operations”
& Printing Guide (PDF) : “Chapter 2: PRINTING FROM WINDOWS APPLICATIONS”
Universal PS3 printer driver Allows you to print documents in high quality mode with applications such as
Adobe Systems Incorporated.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 3: INSTALLING PRINTER DRIVERS FOR WINDOWS
& Printing Guide (PDF) : “Chapter 2: PRINTING FROM WINDOWS APPLICATIONS”
Universal XPS printer driver Allows you to print documents from WPF applications.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 3: INSTALLING PRINTER DRIVERS FOR WINDOWS
& Printing Guide (PDF) : “Chapter 2: PRINTING FROM WINDOWS APPLICATIONS”
PPD file for Mac Allows you to print documents from Mac computers (Mac OS X 10.6.8 or later).
& Soware Installation Guide (PDF) : “Chapter 4: INSTALLING PRINTER DRIVERS
FOR MAC OS
& Printing Guide (PDF) : “Chapter 3: PRINTING FROM MAC OS APPLICATIONS”
UNIX/Linux filter Allows you to print documents from the UNIX/Linux workstation.
& Soware Installation Guide (PDF) : “Chapter 5: INSTALLING PRINTER DRIVERS
FOR UNIX/Linux”
& Printing Guide (PDF) : “Chapter 4: OTHER PRINTING METHODS” - “Printing
From UNIX/Linux”
CUPS Allows you to set up the CUPS print system from UNIX/Linux workstation.
& Soware Installation Guide (PDF) : “Chapter 5: INSTALLING PRINTER DRIVERS
FOR UNIX/Linux”
Client soware for scanning functions
Remote Scan driver Allows you to scan documents remotely and obtain scanned data as an image in
TWAIN applications on Windows computers.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 6: INSTALLING SCAN DRIVER AND UTILITIES
(Windows)”
WIA driver Allows you to scan documents remotely and obtain scanned data as an image in
WIA (Windows Imaging Acquisition) applications on Windows computers.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 6: INSTALLING SCAN DRIVER AND UTILITIES
(Windows)”
& Scanning Guide (PDF) : “Chapter 4: SCANNING USING UTILITY TOOLS
69
5
Client Soware
Client soware for e-Filing functions
TWAIN driver Allows you to obtain documents stored in e-Filing as an image in TWAIN
applications on Windows computers.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 6: INSTALLING SCAN DRIVER AND UTILITIES
(Windows)”
File downloader Allows you to obtain documents stored in e-Filing as an image on Windows
computers.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 6: INSTALLING SCAN DRIVER AND UTILITIES
(Windows)”
e-Filing Web utility Allows you to operate or make settings for e-Filing using a browser. Since this
utility is already installed, enter the IP address of the equipment into a browser
and turn the power ON.
& e-Filing Guide (PDF) : “Chapter 3: OPERATING WITH A CLIENT COMPUTER
(e-Filing WEB UTILITY)”
e-Filing Backup/Restore
Utility
Allows you to back up and restore the data stored in e-Filing.
& Soware Installation Guide (PDF) : “Chapter 8: INSTALLING e-Filing BACKUP/
RESTORE UTILITIES (Windows)”
Client soware for network management functions
TopAccess Allows you to view device information, display logs, create templates and an
address book, and manage the equipment using a browser. Since TopAccess is
already installed, enter the IP address of the equipment into a browser and turn
the power ON.
& TopAccess Guide (PDF) : “Chapter 1: Overview”
Client soware for network fax functions
N/W-Fax driver Allows you to send faxes or Internet faxes from your computer. For details, see the
following guides:
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 7: INSTALLING NETWORK FAX UTILITIES (Windows)”
& GD-1370 Fax Guide : “Chapter 4: USING N/W-FAX DRIVER (NETWORK FAX)”
AddressBook Viewer Allows you to manage the address book (such as fax numbers and E-mail
addresses) and upload the address book from your computer to the equipment.
& Soware Installation Guide (PDF) : “Chapter 2: RECOMMENDED
INSTALLATION” or “Chapter 7: INSTALLING NETWORK FAX UTILITIES (Windows)”
71
5
Options
Other options available are as follows. Contact your service technician or representative for details.
Work Table (KK-5005)
A small table for placing originals while the equipment
is being operated.
Installed on the right-hand side of the equipment.
You can place originals that weigh up to 3 kg (6.6 lb).
Accessory Tray (GR-1250)
A tray for placing accessories.
Installed below the control panel.
Ten Key (GR-1260)
Installed on the control panel.
Desk (MH-5005)
A desk for the equipment.
Accessible Arm (KK-2560)
Allows a user in a wheelchair to close the Reversing
Automatic Document Feeder, Dual Scan Document
Feeder, or the Original Cover.
& P.72 “Using the Accessible Arm”
Operator’s Manual Pocket (KK-5008)
Stores the manual.
FAX Unit (GD-1370)
Allows you to use the equipment as a Fax machine. You
can use up to two phone lines by installing two FAX
units.
Installed inside the equipment.
Wireless LAN/Bluetooth Module (GN-4020)
Allows you to print over wireless LAN and Bluetooth.
You can also use a Bluetooth keyboard.
Installed inside the equipment.
Data Overwrite Enabler (GP-1070)
Erases data stored temporarily when copying or
executing other operation. Overwrites temporarily
stored data with random data.
IPsec Enabler (GP-1080)
Allows you to use the IPsec function.
Meta Scan Enabler (GS-1010)
Allows you to use the Meta Scan function.
External Interface Enabler (GS-1020)
Allows you to use the EWB function.
Unicode Font Enabler (GS-1007)
Allows you to print from the SAP environment using
Unicode font.
OCR Enabler (GS-1080, GS-1085)
Allows you to use the OCR function.
Multi Station Print Enabler (GS-1090, GS-1095)
Allows you to use the Multi Station Print function.
FIPS Hard Disk Kit (GE-1230)
You can use hard disks that comply with the Federal
Information Processing Standard (FIPS140) of the
U.S.A.
Depending on the model, options may already be installed and available.
Some options may not be available in some regions.
73
5
Logging in
When the equipment is controlled under department or user management, you can perform copying and other
functions by following the procedure below to log in.
Logging in
Department management
Restricts users or manage copy volumes made by an individual group or department in your company.
When the equipment is controlled under the department code, turn the power ON and enter the code.
When the power is turned ON, the following menu appears.
Key in a department code (max. 63 digits) previously registered and press [OK]. The menu switches and
the equipment is ready for use.
If the department code keyed in is incorrect, the menu does not change.
Automatic function clear:
Returns all settings to default without the need to press the [FUNCTION CLEAR] button on the control panel.
It works when a specified period of time has passed since the last paper eject or the last use of any button.
When using department or user management, the display returns to the department code or user
information input menu. When they are not being used, the display returns to the home screen.
The period is set at 45 seconds by default at the time of installation. To change the setting, see the following
guide:
& MFP Management Guide (PDF) : “Chapter 2: SETTING ITEMS (Admin)” - “General”
When connecting to equipment with department or user management enabled using client soware, you
may need to log in. For details, ask your administrator.
Aer the operation
To prevent unauthorized use of the equipment, return the display to the department code input menu
by following either of the procedures below.
Press the [ACCESS] button on the control panel.
Press the [FUNCTION CLEAR] button on the control panel twice.
Chapter 5 INFORMATION ABOUT EQUIPMENT
74
User management
Restricts users or manage available functions and past records for each user. When the equipment is
managed under this function, turn the power ON and enter the information required (e.g. user name,
password). Follow the procedure below.
If you enter an invalid password several times, you cannot log in for a certain period as this is regarded as an
unauthorized access.
If a message is displayed to inform you that your account is locked, or the user name or password is incorrect,
and logging in cannot be performed, contact your administrator.
If a guest user is enabled in the user management function, [Guest] is displayed on the touch panel. Press
[Guest] to log in as a guest user. For the types of functions available, contact your administrator.
Enter your PIN on the touch panel (up to 32 digits) when prompt. For details, contact your administrator.
Enter the Project code on the touch panel (up to 63 digits) when prompt. For details, contact your
administrator.
You can check information on the users counter by pressing the user name displayed at the top of the home
screen during login. When using an internal authentication function, you can change your password.
Aer the operation
To prevent unauthorized use of the equipment, log out following the procedure below.
1. Perform either of the operations below.
Press the [ACCESS] button on the control panel.
Press the [FUNCTION CLEAR] button on the control panel twice.
2. On the confirmation screen, select [Yes].
75
5
Logging in
The menu for user
authentication appears.
MFP local authentication
Windows Domain authentication, LDAP
authentication
The domain name is displayed in [Domain].
For LDAP authentication, the LDAP server
name is displayed in [LDAP] instead of
[Domain].
If the displayed domain name or LDAP
server name is not yours, press to
select yours.
1
Enter the user name (up to 128
letters) and password (up to 64
letters), and then press [OK].
2
The equipment is available for
use.
3
76
MEMO
77
How to back up the data
The data shown below are stored in the internal storage device in the equipment.
MFP Setting
User Management (User, Group, Role, Quota, Department Code, Template, Address Book, Project
Code)
MailBox
Home Setting
Application (Including License)
e-Filing
Data in a shared folder
It is recommended periodically to back up the data by yourself by referring to the following manuals as
security against possible contingencies just in case. These data can be backed up into a USB storage
device or an external server connected via a network. The backed-up data can be restored by means of
an operation from the control panel. If any points are unclear, or you need further information, contact
your service technician or representative.
Item name Manual Reference to
1Setting the data backup
function TopAccess Guide “Chapter 8: [Administration] Tab Page” -
“[Maintenance] Item List” - “Data Backup
2
Backing up or restoring
the data from the
control panel
MFP Management
Guide
“Chapter 2: SETTING ITEMS (Admin)” - “Setting
the data backup and restore”
3Backing up the data in a
shared folder Quick Start Guide
“Chapter 2: BASIC OPERATIONS” - “Scanning
Operations” - “Storing scanned data of a
shared folder in a Windows computer*1
*1 The data stored in the internal storage device other than the one installed in the equipment (a storage device specified by the
user) are not included.
78
INDEX
A, B
[ACCESS] button .................................. 12
Additional Drawer Module .......................... 8
Adjusting the angle of the control panel ............ 13
Alarm lamp ..................................... 9, 12
Automatic duplexing unit ........................... 8
Bridge Unit ....................................... 70
Bypass tray ........................................ 8
C, D
Cleaner ............................................ 9
Client Soware .................................... 68
Client Utilities/User Documentation DVD ........... 67
Control panel ................................... 9, 12
Copying ....................................... 30, 60
Department management ......................... 73
Description of Components ......................... 8
Digital keys (Optional) ............................. 12
Document lamp .................................... 9
Drawer ............................................ 8
Dual Scan Document Feeder ..................... 8, 70
E, F
e-Filing ........................................... 40
[ENERGY SAVER] button ........................... 12
energy saving mode ............................... 19
Error codes ....................................... 59
Exit tray ............................................ 9
Faxing ......................................... 34, 61
FAX Unit .......................................... 71
Front cover ........................................ 8
[FUNCTION CLEAR] button ......................... 12
H, I, J, L
[?] (Help) button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
[HOME] button .................................... 12
Home Screen .................................. 14, 26
Home Setting button .............................. 14
Inner Finisher ..................................... 70
Items Included with this Equipment ................ 66
Job Separator ..................................... 70
Job Status button ................................. 14
Large Capacity Feeder .............................. 8
M, N
Main charger cleaners .............................. 9
MAIN POWER lamp ................................ 12
Main power switch ................................. 8
MEMORY RX lamp ................................. 12
Network interface connector ........................ 8
Next button ....................................... 14
O, P
Operators Manual Pocket .......................... 8
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Original Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Original glass ...................................... 9
Original scale ...................................... 9
Page Position indicator ............................ 14
Paper exit stopper .................................. 9
Paper feed cover ................................... 8
Paper feed cover (on equipment) .................... 8
Paper Feed Pedestal ............................. 8, 70
Paper holding lever ................................. 8
Paper size indicator ................................ 8
Placing paper ..................................... 20
Platen sheet ....................................... 9
[POWER] button ................................... 12
PRINT DATA lamp ................................. 12
Printing ........................................ 42, 62
[PROGRAMMABLE1] button ........................ 12
[PROGRAMMABLE2] button ........................ 12
R, S
Recall button ..................................... 14
Regular Cleaning .................................. 53
Replacing Staple Cartridge ......................... 48
Replacing Toner Cartridge ......................... 46
Replacing Waste Toner Box ........................ 47
Reversing Automatic Document Feeder ........... 8, 70
Scanning ...................................... 38, 62
Scanning area ..................................... 9
[START] button .................................... 12
Status button ..................................... 14
Symbols .......................................... 56
T, U, W
Toner cartridge ................................. 9, 46
Touch panel ...................................... 12
Turning OFF ...................................... 18
Turning the power ON ............................. 17
USB port .......................................... 9
USB terminal ...................................... 8
User management ................................ 74
Waste toner box .................................... 9
e-STUDIO3508LP/4508LP/5008LP
Ver00 F1 2017-04
2017 TOSHIBA TEC CORPORATION All rights reserved
MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Start Guide
1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN
Patent; http://www.toshibatec.com/en/patent/
MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Start Guide
3


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Toshiba e-Studio 3508LP at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Toshiba e-Studio 3508LP in the language / languages: English as an attachment in your email.

The manual is 12.54 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Toshiba e-Studio 3508LP

Toshiba e-Studio 3508LP Quick start guide - German - 80 pages

Toshiba e-Studio 3508LP User Manual - Dutch - 184 pages

Toshiba e-Studio 3508LP Quick start guide - Dutch - 80 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info