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CHECKING THE EQUIPMENT STATUS WITH TopAccess
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3D20
Exceeding maximum offramp destinations Ask the sender to specify up to 40 destinations for one offramp gateway job.
The equipment cannot perform offramp gateway transmission for more than 40
destinations.
3D30 Fax unit is not installed Make sure that the Fax unit is installed, or connected correctly.
3E10
POP3 server communication error Ask your administrator whether the POP3 server address is correctly set, and
whether the POP3 server works properly. If SSL is enabled, make sure that
SSL port number is correctly set.
3E20 POP3 server communication timeout Ask your administrator whether the POP3 server works properly and the LAN
cable is connected to the server.
3E30 POP3 login error Ask your administrator whether the POP3 user name and password are set
correctly.
3E40 POP3 login type error Ask your administrator whether the POP3 login type (Auto, POP3, APOP) is set
correctly.
3F10, 3F20 File I/O error Ask the sender to resend the Email. If the error still occurs, contact your service
representative.
Error Code Problem Description Corrective Action
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