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Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Scanner does not respond
Action Yes No
Step 1
aCheck if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is turned on.
bResolve any error messages that appear on the display.
cCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
aTurn o the printer, wait for about 10 seconds, and then turn the
printer on.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Adjusting scanner registration
1From the control panel, navigate to:
Settings > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration
For non-touch-screen printer models, press to navigate through the settings.
2From the Print Quick Test menu, select Start.
3Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
4From the Copy Quick Test menu, select Start.
Troubleshooting 220
220


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Others manual(s) of Toshiba e-Studio 338CS

Toshiba e-Studio 338CS Quick start guide - English - 11 pages

Toshiba e-Studio 338CS Quick start guide - German - 11 pages

Toshiba e-Studio 338CS User Manual - German - 251 pages

Toshiba e-Studio 338CS User Manual - Dutch - 245 pages

Toshiba e-Studio 338CS Quick start guide - Dutch - 11 pages


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