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FAQs
Faxing
Can I forward a received fax?
Yes. You can forward a received fax to another
facsimile as it is, or as an Internet Fax job.
To forward a fax, you need to predetermine
settings. See the following guide:
& GD-1370 Fax Guide : “Chapter 3: USING THE FAX
UNIT (USEFUL FUNCTIONS)” - “Using the Mailbox
Function
You can also forward to a shared folder in this
equipment, an e-Filing box, or an E-mail address
other than a fax number or an internet fax number,
from the TopAccess menu. See the following
guide:
& TopAccess Guide (PDF) : “Chapter 5:
[Registration] Tab Page” - “[Registration] How to
Set and How to Operate” - “Managing mailboxes”
& TopAccess Guide (PDF) : “Chapter 8:
[Administration] Tab Page” - “[Registration]
([Administration] tab) How to Set and How to
Operate” - “Fax Received Forward and InternetFAX
Received Forward settings”
How can I register or change a sender’s
name or fax number?
You can register or change a sender’s name or fax
number as follows.
User Functions-User- > Admin > Fax > Terminal ID
& MFP Management Guide (PDF) : “Chapter 2:
SETTING ITEMS (Admin)” - “Fax” - “Registering the
terminal ID”
How can I prevent mistakes
in sending faxes?
To prevent mistakes, confirm that you set the
correct recipient before you send a fax. See the
following page:
& P.35 “Confirming recipients
You can also prevent mistakes by following the
steps below. For details, contact your service
technician or representative.
Disable the direct input of fax numbers and limit
the destination setting to selections from the
address book.
Specify the destination twice and compare them.
If they are the same, send the fax.
“0050” is displayed on the send log of fax.
“0050” is an error code to indicate that the
recipient’s line is busy. Reattempt the transmission
later.
For the fax-related error codes, see the following
page.
& Soware Troubleshooting Guide (PDF) :
“Chapter 8: CHECKING THE EQUIPMENT STATUS
WITH TopAccess” - “Error codes on transmission
and reception”
Can I send a fax from a computer?
Yes. You can send a fax or an Internet Fax from a
computer in which the N/W-Fax Driver is installed.
You do not need to print the original fax.
1. Select [Print] in the [File] menu of the
application.
2. Select [TOSHIBA e-STUDIO Fax], and then click
[Preferences] ([Properties]).
3. Specify the destination on the [Send] tab of the
printer driver, and then click [OK].
4. Click [Print] ([OK]).
& GD-1370 Fax Guide : “Chapter 4: USING N/W-
FAX DRIVER (NETWORK FAX)” - “Sending Network
Faxes”
& Soware Installation Guide (PDF) : “Chapter 2:
RECOMMENDED INSTALLATION”
65


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