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6.TROUBLESHOOTING
Before Calling Service Technician 175
6 TROUBLESHOOTING
Original/Paper-related items
Image trouble
The equipment does not
become ready after the
toner cartridge is inserted.
The toner cartridge
inserted is not usable for
this equipment.
Check that the product name is “T-2507”.
Phenomenon Usual cause Countermeasure
Phenomenon Usual cause Countermeasure
Paper misfeeds. The paper is unsuited for
the equipment.
Check if the paper is acceptable.
P.22 “Paper types not acceptable”
The paper size is not
registered properly in the
equipment.
Register the paper size properly.
P.31 “Preparation 3 - Registering Paper Size
and Type”
Misfed paper is located in
a place you cannot see
easily.
See the message on the LCD screen to recheck
the position where the paper misfeed has
occurred.
P.162 “Paper Misfeed”
There is no gap between
the side guides and paper
in the drawer, or the gap is
too wide.
Adjust the gap between the side guides and the
paper properly.
P.23 “Loading paper in the drawer/Paper Feed
Unit”
Multiple feeding occurs. Sheets of paper clinging to
each other.
Fan the paper well and place it again.
Phenomenon Usual cause Countermeasure
The copy image is light. Toner has run out. Replace the toner cartridge if the “TONER
EMPTY” message appears on the LCD screen.
P.171 “Replacing Toner Cartridge
The copy density is set
lighter.
Make the density darker if you use the manual
copy density mode.
The copy image is dark. The copy density is set
darker.
Make the density lighter if you use the manual
copy density mode.
The copied image is
stained.
The Platen Cover or the
Reversing Automatic
Document Feeder is not
lowered fully.
Lower it fully to block outside light.
The original glass or platen
sheet is dirty.
Clean them.
P.178 “Regular Cleaning”
The copy density is set
darker.
Make the density lighter if you use the manual
copy density mode.
Highly transparent
originals such as overhead
transparencies or tracing
paper are used.
Place a blank plain sheet of paper, the same size
as the original or larger, over the original.
The copy image is fogged. There is a slight gap
between the original glass
and the original.
Lower the Platen Cover or the Reversing
Automatic Document Feeder fully so that the
original will contact with the original glass.
The paper is damp. Replace with dry paper.
The copied text is blurred
depending on the type
(such as a map) of original.
Adjust the sharpness.
177


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