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6 TROUBLESHOOTING
160 When This Message Appears
When This Message Appears
A message appears when a problem occurs on the equipment. Find the message on the list below and follow
the instructions in the Countermeasure.
Message Meaning Countermeasure
MISFEED xxx An error code “xxx” and a
message for solving the
problem are displayed.
Remove any misfed paper.
P.162 “Paper Misfeed”
CHECK:PAPER SIZE The incorrect paper size has
been set for paper loaded on
the bypass tray.
Remove paper from the bypass tray and load it
again so that the display shows “BYPASS PAPER
SIZE”. Set the correct paper size. When you load
paper the size other than the standard ones,
select “CUSTOM” for the paper size.
CLOSE *** Any cover of the equipment
indicated by “***” is not
securely closed.
Close the cover securely.
DRAWER * EMPTY The paper in a drawer
indicated by “*” has run out.
Load paper in the drawer.
P.23 “Loading paper in the drawer/Paper Feed
Unit”
COUNT OVER The number of pages
scanned has exceeded the
maximum value.
Select “PRINT” on the LCD screen to copy the
data scanned so far. Select “CANCEL JOB” to
delete all the data scanned so far.
CALL FOR SERVICE The repair or adjustment by
your service technician is
needed.
Contact your service representative.
Give the service technician the error code
(consisting of letters and numbers) that appears
in the upper right area of the LCD screen.
Never attempt to repair, disassemble or
modify the equipment by yourself.
This could cause an electric shock, a fire or
serious injury. Contact your service
representative when the equipment is in an
abnormal condition or any malfunction is found.
TIME FOR
MAINTENANCE
The maintenance by your
service technician is needed.
Contact your service representative.
BYPASS EMPTY Paper set on the bypass tray
has run out.
Load paper on the bypass tray.
P.25 “Loading paper on the bypass tray”
TONER IS LOW There is only a little toner
remaining in the toner
cartridge.
There is still a little toner remaining in the toner
cartridge. Do not replace the toner cartridge until
“TONER EMPTY” appears on the LCD screen.
The message may not appear because the
toner remaining in the cartridge does not lie
evenly.
When the message appears, it is advisable
to purchase a new recommended cartridge
to prepare for its replacement.
ERROR : TONER The toner cartridge is not
installed correctly.
Install the toner cartridge correctly.
The recommended toner
cartridge is not being used.
If you are using a toner cartridge other than the
one we recommend, the equipment may not be
able to detect whether it is installed or not. For
details of the recommended toner cartridge, refer
to the Safety Information.
TONER EMPTY The toner in the toner
cartridge has run out.
Replace the toner cartridge with a new one.
P.171 “Replacing Toner Cartridge
MEMORY IS FULL
PRESS ANY KEY
The built-in memory of the
equipment has become full.
Press any button on the control panel to delete
the scanned data.
162


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