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Problem Procedure
No display Press the shortcut keys to adjust the display
priority, and to make sure that it is not set for
output to an external monitor.
Markings appear on
the computer's
display panel.
These marks might have come from contact with
the keyboard and Touch Pad while the display
panel has been closed. Try to remove the marks
by gently wiping the display panel with a clean dry
cloth or, if this fails, with a good quality LCD screen
cleaner. In this latter instance, you should always
follow the instructions with the screen cleaner and
always ensure that you let the display panel dry
properly before closing it.
Internal Storage
Problem Procedure
Computer does not
boot from the
internal storage
Check to see whether there is a disc in the external
optical disc drive - if so remove it and try to start
the computer again.
Memory Media Card
For further information, refer to Operating Basics.
Problem Procedure
Memory media card
error occurs
Remove the memory media card from the
computer and then reinsert it to ensure that it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot read a
file
Check to ensure that the required file is actually on
the memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section and the documentation supplied with your mouse.
User's Manual
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