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101
PROBLEM SOLVING
English
Other problems
If your TV’s problem is not addressed in this Questions and
Answers section or the recommended solution has not
worked, do one of the following:
1 Turn off your TV. After 30 seconds, turn it on.
2 Turn off the TV and unplug the power cord. After
1 minute, plug the power cord in and turn on the TV.
3 Perform the Reset Factory Defaults procedure (see
page 87).
Q
Why doesn’t the Media Player feature operate?
A
Make sure that devices are connected correctly.
Incorrect behaviour may occur with a USB Hub
connection.
Check your network setup if using DLNA CERTIFIED™
Server.
Q
Why are not 3D images displayed?
A
Ensure that there is no object blocking the infrared
signals in the infrared reception part of television and
3D glasses.
If the infrared data communication between the
television and 3D glasses is lost for 5 minutes, the
power of 3D glasses is turned off.
Q
Why doesn’t the power of 3D glasses turn on?
A
Charge the battery.
Q
Why doesn’t the USB HDD work?
A
Register your USB HDD.
Use the USB 2 port to connect the USB HDD.
Your country/area may not support the USB HDD
function.
Q
What do the LEDs on the front of the television
indicate?
A
Check the table below.
LED 2 LED 1
LED indication
Condition Solution
LED-1 LED-2
Blue Orange Power ON
Programme Timer is set
Both Programme Timer
(Recording) and Recording are
NOT working
Blue Red Power ON
Programme Timer (Recording)
or Recording is working
Blue OFF Power ON
Programme Timer is NOT set
Both Programme Timer
(Recording) and Recording are
NOT working
Red Orange Power OFF (Standby)
Programme Timer is set
Both Programme Timer
(Recording) and Recording are
NOT working
Red Red Power OFF (Standby)
Programme Timer (Recording)
or Recording is working
Red OFF Power OFF (Standby)
Programme Timer is NOT set
Both Programme Timer
(Recording) and Recording are
NOT working
OFF Green
(Blinks)
Abnormal operation of BUS
line.
Turn OFF the TV
and unplug the
power cord. Plug
the power cord in
again and turn ON
the TV.
Red
(Blinks)
OFF Abnormal operation of WDT.
Blue
(Blinks)
OFF Fan stopped.
(if applicable)
Orange Green For Service
SW Upgrade in Progress
Red OFF For Service
SW Upgrade Failed
Blue OFF For Service
SW Upgrade Successful
LED indication
Condition Solution
LED-1 LED-2
101


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