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36
English
PROBLEM SOLVING
Questions and Answers
Below are the answers to some of the most
common queries.
For more information go to
www.toshiba.co.uk
To check that you have the best colour:
a
With the external source playing, select
Manual
Settings
from the
SETUP
menu.
b
With
U
or
u
choose between
Auto
,
PAL
,
SECAM
,
NTSC 4.43
or
NTSC 3.58
.
a
Select the
ATV Manual Tuning
menu. Highlight the
station and press
Q
, then press
i
to select
Fine
Tuning
.
b
Using
U
or
u
adjust to get the best picture and sound.
Press
Q
and then
P
.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check the
mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an
external
source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to
Auto
to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show on
screen?
A
Make sure the VCR or DVD player is connected to the
television as shown on page 7, then select the correct
input by pressing
o
.
Q
Why is there a picture but no sound?
A
Check all lead connections.
No sound or unacceptable format sound may be
received.
Check the volume has not been turned down or that
sound mute has not been selected.
Q
Why is the VCR/DVD picture in black and white?
A
Check the correct
input
has been chosen,
S-VIDEO
or
AV
. See
AV Connections
on page 32.
Manual Settings
Colour System: Auto
EXT2 A
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different television
station.
Fine Tuning
may help.
Q
Why don’t the controls of the television work?
A
Check that
Panel Lock
is not
On
.
Q
Why doesn’t the remote control work?
A
Check that the batteries aren’t dead or inserted
incorrectly.
Q
Why is there a message permanently on the screen?
A
Remove it by pressing .
Q
Why is the
digital
channel locked?
A
The channel has been selected in
Locked Channels
(
see
'Digital Settings'
section
).
Q
Why can only certain
digital
channels be viewed?
A
A
Favourite
list has been selected (see '
Favourite
Channels
' section), set the feature to
All Channels
or
change channels by using the number buttons.
Q
Why are some of the
digital
subscription channels
unavailable?
A
Your subscription needs upgrading. Contact your
service provider.
ATV Manual Tuning
Fine Tuning: 0
1 P C 9 0 L
00GB_AV565D_Euro.book Page 36 Tuesday, July 22, 2008 10:42 AM
35


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