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English
PROBLEM SOLVING
Questions and Answers
Below are the answers to some of the most
common queries.
For more information go to
www.toshiba.co.uk
To check that you have the best colour:
a
With the external source playing, select
Manual
setting
from the
SET UP
menu.
b
With
B
or
b
choose between
Auto.
,
PAL
,
SECAM
,
NTSC4.43
or
NTSC3.58
.
a
Select the
Manual tuning
menu. Highlight the station
and press
Q
, then press
c
to select
Manual fine
tuning
.
b
Using
B
or
b
adjust to get the best picture and sound.
Press
Q
and then
EXIT
.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check the
mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an
external
source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to
Auto.
to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show on
screen?
A
Make sure the media recorder or DVD player is
connected to the television as shown on page 8, then
select the correct input by pressing
o
.
Q
Why is there a picture but no sound?
A
Check all lead connections.
No sound or unacceptable format sound may be
received.
Check the volume has not been turned down or that
sound mute has not been selected.
Q
Why is the VCR/DVD picture in black and white?
A
Check that the correct input setting,
S-VIDEO
or
AV
,
has been selected for
EXT2
in the
AV connection
menu.
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different television
station.
Manual fine tuning
may help.
Q
Why don’t the controls of the television work?
A
Check that
Panel lock
is not
On
.
Q
Why doesn’t the remote control work?
A
Check that the mode switch on the remote control is
in TV mode*.
Check that the batteries aren’t dead or inserted
incorrectly.
Q
Why are there vertical stripes on the screen when in
PC mode?
A
The
Sampling clock
may need adjustment. Select
PC
Setting
from the
SET UP
menu, highlight
Sampling
clock
and adjust until the lines clear.
* RV6**P Series only
00GB_AVLVRV655P_Euro1.book Page 34 Wednesday, August 26, 2009 5:20 PM
34


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