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English
Frequently Asked Questions
Q
Why is there no sound or picture?
A
Check that the television is on and that
all connections are made properly.
Q
There is a picture, but why is there little
or no colour?
A
When using an external source, if there
is little or no colour, improvements may
sometimes be achieved.
The colour is factory set to Auto to auto-
matically display the best colour system.
To manually change the colour system:
With the external source playing, select
Manual setting from the SET UP menu.
Using ▲ or ▼ to choose from Auto,
NTSC 3.58, NTSC 4.43, SECAM or
PAL.
Q
Why doesn’t the video/DVD being
played show on-screen?
A
Make sure the VCR or DVD player is
connected to the television, then select
the correct input by pressing .
Q
Why is there a good picture but no
sound?
A
Check all cable connections and that
the volume has not been turned down or
that the sound has not been muted.
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a
different television station. Manual ne
tuning may help:
Select the Manual tuning in the SET
UP menu.
Highlight the station and press OK, then
press ◄ or ► to select Manual ne
tuning.
Using or to adjust to get the best pic-
ture and sound. Press OK and then EXIT.
Q
Why doesn’t the remote control work?
A
Check that the batteries aren’t dead or
inserted incorrectly.
Q
Why are there problems with text?
A
Good performance of text depends on
a strong broadcast signal. If the text is
unreadable or garbled, check the aerial,
satellite or cable connection. Go to the
main index page of the text service and
look for the User Guide. This will explain
the basic operation of text in some
detail.
Q
Why are the four coloured text numbers
visible but no text?
A
Text has been selected while viewing
an external source. No text will appear
on-screen or a box may appear stating
no information is available. Select a
broadcasting channel and press to
access.
Q
Why are the colours wrong when an
NTSC source is played?
A
Connect the source via a SCART cable
and play. Select Manual setting from
the SET UP menu and set the Colour
System to Auto.
Below are the answers to some of the most common queries.
For more information go to www.toshiba.co.uk
31


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