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English - 38 -
Questions and Answers
Below are the answers to some of the most common queries. For more information, go to www.toshiba.co.uk
Q
Why is there no sound or picture?
Q
Why don't the controls of the television work?
A
Check the television is not in standby mode.
Check the mains plug and all mains connections.
A
Check if the Panel Lock has been turned on.
Q
Why is there a picture but no sound?
Q
Why is the sound only coming from one speaker
when stereo sound is selected?
A
Check the volume has not been turned down or
that sound mute has not been selected.
A
Check if the balance in the SOUND menu has
been set to one side.
Q
What can cause a poor picture?
Q
Why are there problems with analogue text
service?
A
Interference or a weak signal. Try a different
television station.
A
Good performance of the analogue text depends
on a good strong broadcast signal. This normally
requires a roof or loft aerial. If the text is
unreadable or garbled, check the aerial. Go to the
main index page of the analogue text service and
look for the User Guide.
Q
Why doesn't the video/DVD being played show
on screen?
Q
What is DVB-T?
A
Make sure the VCR or DVD player is connected
to the television as illustrated in the beginning
chapters, then select the correct input by pressing
.
A
Digital Video Broadcast via an aerial/antenna.
Q
Why is the VCR/DVD picture in black and white?
Q
How are radio channels selected?
A
Check the correct input has been chosen.
A
You can select them via the Channel List.
Q
Why is there a good video picture but no sound?
Q
What can be done if the password has been
forgotten?
A
Check the SCART lead connection.
A
Use the universal password 1276, then change to
a new number to your choice.
Q
Why doesn't the remote control work?
Q
Why are there horizontal stripes and/or blurred
images on the screen when in PC mode?
A
Check the batteries aren't exhausted or inserted
incorrectly.
A
The Phase may need adjustment. Select PC
Settings and highlight Phase and adjust until the
picture cleared.
39


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Others manual(s) of Toshiba 19EL933G

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