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Generelle garantibetingelser
DA NL
12.3 Garantiproces
Overholdelse af garantiprocessen, der er beskrevet nedenfor, er en forudsætning for
opfyldelse af garantikrav.
For at sikre en problemfri afvikling af garantitilfælde skal vi bede dig følge ne-
denstående henvisninger:
Kontakt Torqeedo service, hvis du har en reklamation. Torqeedo service vil heref-
ter evt. tildele dig et RMA-nummer.
For at Torqeedo service kan behandle din reklamation, skal du have din købskvit-
tering og det udfyldte garantibevis klar. Der er vedlagt en fortrykt formular til ga-
rantibeviset i denne vejledning. Oplysningerne i garantibeviset skal blandt andet
indeholde kontaktdata, oplysninger om det produkt, der reklameres for, serie-
nummer og en kort beskrivelse af problemet.
Vær opmærksom på, at ved en eventuel transport af produkter til Torqeedo ser-
vice er uhensigtsmæssig transport ikke dækket af garantien.
Har du spørgsmål til garantiprocessen, kan du finde vores kontaktoplysninger på
bagsiden af denne vejledning.
side 46 / 112
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